
ZeroBounce Reviews
Total 15 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars47%
3
Stars0%
2
Stars7%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Elisa
Marketing and Advertising, 1-10 employees
Less than a year
“One of the top choices
Pros
Compared to other tools, this one really reduces the email bounce rate. I find the interface simple, interative and fast which makes it really easy to use.
Cons
The only downside is the limit on bulk email validations but nothing too serious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Marketing and Advertising, 1-10 employees
Less than a year
“Solid pick for email list cleanup
Pros
It's super easy to clean up lists, validate emails and even score them to make sure my sending accounts are safe.
Cons
It works on a credit system and that can get expensive pretty quickly if you have large lists. It's not a huge deal but the pricing could definitely be a bit more thoughtful.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
10
Functionality
7
Charles
Cosmetics, 1-10 employees
Less than 6 months
“Go-to for reducing email bounces
Pros
I love that it integrates with Klaviyo. Everything I need is all in one place. The support is amazing too and of course, it gets my emails cleaned.
Cons
They take an extra 2 credits for analysis which seems a little much but it's still fair since you get a lot of credits. They do disappear a bit faster than expected but it's worth it for the extra insight and for being able to filter and segment inside Klaviyo.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Real Estate, N/A employees
More than a year
“Easy email validation & a free test
Pros
The best part is how easy it is to use plus the option to test emails for free. It made things a lot smoother for me.
Cons
Nothing specific comes to mind. Maybe a lack of email credits for free users?
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
10
Functionality
8
Diana
Computer Software, 1-10 employees
More than a year
“Great deal when it's on sale
Pros
It's a solid email verification tool with deliverability options at a reasonable price. They usually offer discounts throughout the year which makes it really affordable.
Cons
The user interface can be pretty complicated and overwhelming for those who aren't as tech-savvy. They could take a cue from Hunter or AtData, who manage to pack in a lot of tools without making the platform feel too complex. Also they don't do the best job handling disposable and catch-all emails. Just something to keep in mind.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Ronit
Accounting, 1-10 employees
Less than 6 months
“Excellent accuracy but a bit costly
Pros
I love It because of its accuracy in email validation, its easy-to-use design and the fact that it has so many features. The customer support is excellent too and it's secure, making it perfect for businesses focused on email marketing.
Cons
It's considered a bit pricey which might be a barrier for smaller businesses.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Catherine
Health, Wellness and Fitness, 1-10 employees
More than a year
“Amazing customer service
Pros
ZeroBounce's customer support is amazing. They have a multi-level system so if you have a tough question, it gets passed up to the experts. I really appreciate it!
Cons
I haven't come across anything I'm unhappy with yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonas
Food Production, 101-500 employees
Free Trial
“Hands-down the best email verification tool
Pros
It helps ensure that my messages get sent out without any issues, reducing the chances of rejection and protecting my company's domain reputation.
Cons
The restrictions on the number of email verifications and some duplicate emails are a bit annoying.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Fernando
Professional Training & Coaching, N/A employees
More than a year
“Super helpful solution
Pros
It has a simple and smooth setup with useful features for email verification and deliverability. Plus their support chat is awesome!
Cons
Nothing for now. I'll use it for more information later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cherry tree
Entertainment, 11-50 employees
More than a year
“I'd recommend it
Pros
The pricing is really clear and the customer support is top-notch. No unnecessary questions just real experts who know their stuff and can help with anything that might come up.
Cons
Like most SaaS platforms, it feels like it shouldn't work design-wise. I'd love if the website had a more natural build instead of the one designed specifically for sales.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ava
Computer Software, 51-100 employees
Less than 6 months
“Simple email verification
Pros
It quickly cleaned up my email list, improved my delivery rates and saved me a ton of time.
Cons
The cost adds up fast if you're verifying large lists regularly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Vishal
Computer Software, 51-100 employees
More than a year
“Effective & fast email validation
Pros
Email validation happens fast with accurate results. Emails are validated frequently and I've never experienced any downtime. The flexible credit system works well depending on my business needs. Adding multiple checks and validations is easy with their user-friendly UI. Also the customer support was super helpful when I ran into an issue with the API schema. Plus integration with APIs and other apps is very easy.
Cons
They need to increase the bulk email validation limit. Right now, it's capped at 100, so you can only validate 100 emails at a time. They should also raise the limit for API calls per minute, especially when handling large data sets. We have to adjust wait times accordingly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Marketing and Advertising, 11-50 employees
More than a year
“I absolutely love ZeroBounce!
Pros
It's super easy to use and gives fast results which is exactly what I need.
Cons
It's a little aggressive when it comes to how many emails it scrubs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Karl Frederic
Financial Services, 11-50 employees
Less than 6 months
“Reliable customer support & API
Pros
The customer support is amazing and the API integration is super easy to set up. Everything just works smoothly for me!
Cons
I'd like a bit more information on email scoring.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Abhilash
Financial Services, 101-500 employees
More than a year
“Good tool but support needs improvement
Pros
It's easy to use and it makes understanding why emails are bouncing super clear.
Cons
Too many ads and upselling attempts. Also the real-time integrations are limited and bulk processing is a bit slow.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
5
Functionality
7