Total 8 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

13%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Michel

Construction, 11-50 employees

Free Trial

1.0

Waiting... Forever

Pros

The price quality ratio is pretty good. There are a lot of contractors linked up here and they really seem interesting to us.

Cons

The representative for Belgium was terrible. The communication system is so outdated and impractical, Google Meet just doesn't cut it.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

1

Functionality

4

M
Mitchell

Not Specified, 101-500 employees

More than a year

5.0

Simple way to request quotes

Pros

I can create projects quickly, link documents and choose subcontractors directly from the 12build database. Plus, you can add your own subcontractors too. Another cool feature is quote-sharing. It's really easy to reach out to the market and check if they're familiar with a project you're working on.

Cons

The messaging system can be inefficient sometimes. It'd be nice if it was easier to spot (or get a notification) when a subcontractor decides not to charge for a project.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M
Marc

Facilities Services, 500+ employees

4.0

Easy to use

Pros

It's very easy to grab the full history of price requests and quotes for our calculations.

Cons

Not all suppliers use it yet but it's definitely growing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

F
Francois

Construction, 101-500 employees

More than a year

4.0

Useful tool for apps

Pros

One big perk of this tool is that it has this massive database of companies you can ask for quotes from.

Cons

The costs of using 12build are way higher compared to just using something like WeTransfer or a similar DIY solution.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

10

R
Roel

Not Specified, 101-500 employees

More than a year

5.0

User-friendly for calculations

Pros

The database is huge, making it so easy to request quotes. Plus, you can access the website from anywhere, no software needed, just a browser.

Cons

When picking subcontractors, paying ones should be the first choice. Only after that should you choose your regular partners.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M
Marco

Not Specified, 51-100 employees

4.0

My go to tool!

Pros

Searching is quick and easy. The database is up-to-date and I can find subcontractors close to the project in no time.

Cons

Honestly, there's not much. Sometimes the site gets a little overloaded and doesn't work as smoothly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

7

R
rent

Not Specified, 101-500 employees

More than a year

4.0

Reliable software

Pros

It's very convenient and the fact that you can message anyone easily makes things even better.

Cons

It takes forever for the request to actually go through.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

J
Joris

Not Specified, 101-500 employees

More than a year

5.0

Making calculations enjoyable

Pros

It's simple, fast, reliable and everything is easy to understand. I just love it.

Cons

I can't really think of anything bad about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10