
Archdesk Reviews
Total 10 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Small-Business, 11-50 employees
“Excellent software with outstanding support
Pros
The workflow from estimates to invoicing is smooth and I appreciate how well the scheduling features function. The support team has been fantastic whenever I've needed help.
Cons
Im missing proof of document receipt and automatic reminders. They aren't available yet, but I've heard they might be coming soon.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Christine T.
Small-Business, 11-50 employees
“Best Business Management Solution
Pros
I appreciate how interactive this software feels...it adapts to different skill levels. Even team members who aren't tech-savvy can use it easily.
Cons
The front page feels restrictive. I wish I could add more details to all the project summary sheets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Gemma W.
Small-Business, 11-50 employees
“Easy communication and user-friendly interface
Pros
I can pull up any job details instantly with just one click, which saves me a lot of time throughout the day.
Cons
The attachment feature could be smoother. Having to write a comment every time is annoying when I just want to drop in a file.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Holly A.
Small-Business, 11-50 employees
“Solid tool with minor drawbacks
Pros
I love having everything centralized in one location. The front screen makes billing simple and makes it easy to pull up account details quickly.
Cons
The loading speeds can be slow and switching between projects takes too long.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Ryan D.
Mid-Market, 500+ employees
“Top Construction Management Tool
Pros
The way it organizes project folders has been a game-changer for my workflow.
Cons
I still find the navigation tricky at times, but I expect it will get easier as I use it more.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Simple & Effective Tool
Pros
The live map feature is fantastic. It shows exactly where all our jobs are pinned, with job details and direct links to projects.
Cons
Managing the stock list is frustrating, once I upload it, making edits is a headache, especially with a large product catalog.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Jemma N.
Small-Business, 11-50 employees
“User Friendly and simple
Pros
The interface is simple and user-friendly, and the customer service team responds quickly.
Cons
Customization options are limited, and creating quotes takes longer than I'd like.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Connor S.
Small-Business, 11-50 employees
“Works for me
Pros
I find the navigation simple enough that I was able to jump right in without much effort.
Cons
The quote feature feels awkward to use and doesn't offer the customization options I need.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Anonymous
Small-Business, 11-50 employees
“Simple and effective solution
Pros
Once you get used to it, the platform is straightforward to navigate. I like how it keeps all our processes and projects organized in one place. The modern interface makes it pleasant to use every day, and having detailed job records accessible to everyone has definitely improved collaboration and efficiency.
Cons
I'd love to see more customization options so we can organize different types of information in various sections.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Lia C.
Small-Business, 11-50 employees
“Amazing Support and Great Value
Pros
The customer support team is fantastic, they always go above and beyond to meet my needs.
Cons
The timesheet feature feels outdated, and the quotes and valuations tools could be more streamlined.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7