Total 13 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

15%

3

Stars

8%

2

Stars

15%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

N

Nick

Civil Engineering, 11-50 employees

More than a year

5.0
November 2022

Benchmark sets the benchmark in Estimating Software

Pros

Integrating this system into my business was a given since we needed something robust. Features like variable and production rates are fantastic. Managing and expanding the libraries is simple. Routines are an excellent tool for any business. The latest calculator is incredibly powerful. The project Comparator is a brilliant addition, allowing me to compare estimates from different design phases or check a market quote against my estimate.

Cons

When we first began using Benchmark, there were a few features available, but as promised, the development team has been able to enhance and expand them. While having it integrate with our accounting software would certainly be advantageous, it's not an absolute necessity for us.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

H

Haseeb

Construction, 51-100 employees

More than a year

2.0
October 2021

Average product with the worst customer support of any product or service on the planet

Pros

Auto allocation, library management, shortcuts, and cloud access are quite handy.

Cons

The customer support is exceptionally poor, especially when dealing with bugs in their own software. Many of the processes seem overly complex and more convoluted than necessary. Since the software is cloud-based, accessing my own filesystem becomes quite difficult. The entire system feels like a black box where it's unclear how or why certain things are done, and some features are inexplicably locked. For instance, the Custom Reports feature is severely restricted, preventing me from exporting all the fields I require.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

1

Functionality

5

J

JAZE

Architecture & Planning, 1-10 employees

Less than a year

5.0
August 2021

Benchmark Estimating Software (My Point Of View)

Pros

Out of the three versions available (Lite/Professional/Corporate), the Pro series was crucial for my needs. It supports the variety of businesses I run, which was a huge advantage. I must say the support from the Benchmark team was so helpful that I became much more confident in using the software in a short time. Kudos to them!

Cons

Navigating the interface can be quite challenging if you're not familiar with software of this kind, which was exactly my situation when I started using it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Civil Engineering, 11-50 employees

More than a year

4.0
October 2018

Benchmark Estimating in Use

Pros

All tenders/quotes and progress claims in one place. I can track costs for every project. With a solid database, it just gets easier.

Cons

It doesn't integrate with other take-off programs, which limits its functionality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Z

Zachary

Construction, 51-100 employees

3.0
October 2018

Tons of Features

Pros

Benchmark offers a ton of features. It might feel overwhelming, but it's definitely worth the investment of time.

Cons

The software is quite intricate and complicated. Setting it up can be a lengthy process and requires a fair amount of time to get everything configured properly.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

C

Chris

Construction, 11-50 employees

More than a year

5.0
March 2017

Benchmark Estimating

Pros

It's quite simple to use. The setup process is uncomplicated, and as you progress, it becomes increasingly easy to develop and expand upon the features and functionalities.

Cons

The Excel reports are occasionally not very "edit" friendly, making modifications difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

E

Enrique

Not Specified, N/A employees

Free Trial

5.0
March 2017

Great to ensure consistency across multiple users

Pros

The organization of the library is quite intuitive and easy to navigate. Also, the customer support provided is excellent and responsive, ensuring any issues are promptly addressed.

Cons

The entire software operates like a black box where it's not clear how or why certain actions are performed, and there are instances where features are locked without any apparent reason.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dave

Not Specified, N/A employees

Free Trial

5.0
February 2017

Quadracon & Benchmark

Pros

I've been using Benchmark personally for nearly 12 years, having first encountered it through Nigel Watts at a previous organization when I was an Estimating Manager. The software's high functionality, authority matrix, and strong estimating capability have always been appealing to me. Benchmark was my first major investment when we started our own building business, and I consider it essential to our operations.

Cons

I find that I need additional training to effectively use the software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Ana

Construction, 51-100 employees

Less than a year

5.0
February 2017

Marsupial Landscape Management Review

Pros

The intuitive interface and readily available library data are great. The library of quotes is accessible anytime. It's an excellent data resource for estimating.

Cons

There is a considerable amount of learning involved!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Russell

Construction, 1-10 employees

More than a year

5.0
February 2017

Easy to Use and Great Support

Pros

Composite items, variables, and the overall ease of navigation within an active project or when browsing previous projects.

Cons

The Custom Reports feature is notably limited and doesn't allow for the export of every field I need, which is quite frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Construction, 1-10 employees

More than a year

5.0
August 2016

Great First Principal Estimating Software

Pros

The simplicity of the software , it handles adding and subtotalling for you, eliminating the need for messy hand calculations.

Cons

Some of the standard reports could use significant adjustments to better meet my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Not Specified, N/A employees

Free Trial

4.0
April 2016

Simple straight forward and flexable

Pros

If someone takes more than 3 months to learn this software after using another program, they might need re-training in basic estimating principles. Benchmark is easy to set up and offers quick allocation of items or resources.

Cons

I regret that we didn't choose a different software option.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T

Tony

Not Specified, N/A employees

Free Trial

2.0
June 2015

Long Process to Learn

Pros

I used Timberline before and learned it in a couple of weeks. With Benchmark, even after 3 months, I'm still at a basic level.

Cons

There are no drawbacks. For anyone considering estimating software, Benchmark Estimating Software should be a serious contender.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

10

Functionality

10