
Benchmark Estimating Reviews
Total 13 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars15%
3
Stars8%
2
Stars15%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Nick
Civil Engineering, 11-50 employees
More than a year
“Benchmark sets the benchmark in Estimating Software
Pros
Integrating this system into my business was a given since we needed something robust. Features like variable and production rates are fantastic. Managing and expanding the libraries is simple. Routines are an excellent tool for any business. The latest calculator is incredibly powerful. The project Comparator is a brilliant addition, allowing me to compare estimates from different design phases or check a market quote against my estimate.
Cons
When we first began using Benchmark, there were a few features available, but as promised, the development team has been able to enhance and expand them. While having it integrate with our accounting software would certainly be advantageous, it's not an absolute necessity for us.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Haseeb
Construction, 51-100 employees
More than a year
“Average product with the worst customer support of any product or service on the planet
Pros
Auto allocation, library management, shortcuts, and cloud access are quite handy.
Cons
The customer support is exceptionally poor, especially when dealing with bugs in their own software. Many of the processes seem overly complex and more convoluted than necessary. Since the software is cloud-based, accessing my own filesystem becomes quite difficult. The entire system feels like a black box where it's unclear how or why certain things are done, and some features are inexplicably locked. For instance, the Custom Reports feature is severely restricted, preventing me from exporting all the fields I require.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
1
Functionality
5
JAZE
Architecture & Planning, 1-10 employees
Less than a year
“Benchmark Estimating Software (My Point Of View)
Pros
Out of the three versions available (Lite/Professional/Corporate), the Pro series was crucial for my needs. It supports the variety of businesses I run, which was a huge advantage. I must say the support from the Benchmark team was so helpful that I became much more confident in using the software in a short time. Kudos to them!
Cons
Navigating the interface can be quite challenging if you're not familiar with software of this kind, which was exactly my situation when I started using it.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Chris
Civil Engineering, 11-50 employees
More than a year
“Benchmark Estimating in Use
Pros
All tenders/quotes and progress claims in one place. I can track costs for every project. With a solid database, it just gets easier.
Cons
It doesn't integrate with other take-off programs, which limits its functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Zachary
Construction, 51-100 employees
“Tons of Features
Pros
Benchmark offers a ton of features. It might feel overwhelming, but it's definitely worth the investment of time.
Cons
The software is quite intricate and complicated. Setting it up can be a lengthy process and requires a fair amount of time to get everything configured properly.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Chris
Construction, 11-50 employees
More than a year
“Benchmark Estimating
Pros
It's quite simple to use. The setup process is uncomplicated, and as you progress, it becomes increasingly easy to develop and expand upon the features and functionalities.
Cons
The Excel reports are occasionally not very "edit" friendly, making modifications difficult.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Enrique
Not Specified, N/A employees
Free Trial
“Great to ensure consistency across multiple users
Pros
The organization of the library is quite intuitive and easy to navigate. Also, the customer support provided is excellent and responsive, ensuring any issues are promptly addressed.
Cons
The entire software operates like a black box where it's not clear how or why certain actions are performed, and there are instances where features are locked without any apparent reason.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Not Specified, N/A employees
Free Trial
“Quadracon & Benchmark
Pros
I've been using Benchmark personally for nearly 12 years, having first encountered it through Nigel Watts at a previous organization when I was an Estimating Manager. The software's high functionality, authority matrix, and strong estimating capability have always been appealing to me. Benchmark was my first major investment when we started our own building business, and I consider it essential to our operations.
Cons
I find that I need additional training to effectively use the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ana
Construction, 51-100 employees
Less than a year
“Marsupial Landscape Management Review
Pros
The intuitive interface and readily available library data are great. The library of quotes is accessible anytime. It's an excellent data resource for estimating.
Cons
There is a considerable amount of learning involved!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Russell
Construction, 1-10 employees
More than a year
“Easy to Use and Great Support
Pros
Composite items, variables, and the overall ease of navigation within an active project or when browsing previous projects.
Cons
The Custom Reports feature is notably limited and doesn't allow for the export of every field I need, which is quite frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Construction, 1-10 employees
More than a year
“Great First Principal Estimating Software
Pros
The simplicity of the software , it handles adding and subtotalling for you, eliminating the need for messy hand calculations.
Cons
Some of the standard reports could use significant adjustments to better meet my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Not Specified, N/A employees
Free Trial
“Simple straight forward and flexable
Pros
If someone takes more than 3 months to learn this software after using another program, they might need re-training in basic estimating principles. Benchmark is easy to set up and offers quick allocation of items or resources.
Cons
I regret that we didn't choose a different software option.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tony
Not Specified, N/A employees
Free Trial
“Long Process to Learn
Pros
I used Timberline before and learned it in a couple of weeks. With Benchmark, even after 3 months, I'm still at a basic level.
Cons
There are no drawbacks. For anyone considering estimating software, Benchmark Estimating Software should be a serious contender.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
10
Functionality
10