Billdr PRO Reviews
Total 10 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars30%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“simple to move around”
Pros
Since I'm still fairly new to it I'm getting the hang of the whole concept but the platform is generally simple to get around. Whenever I have questions, they're handled within minutes after I reach out. I also really like the fact that the Billdr team keeps putting effort into improving the service and the day-to-day workflow between the platform and the contractor.
Cons
I haven't had any issues until now.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Attentive rep”
Pros
Ashley has consistently been attentive, quick to respond and genuinely knowledgeable whenever we needed help. Working with her has been a real pleasure, the whole interaction feels smooth and professional.
Cons
Really happy with their team!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Not Specified, N/A employees
“Feature-rich tool”
Pros
It feels like a fresh, feature-packed tool and it keeps getting better over time. It's clearly being developed with general contractors in mind so the updates continue to line up with what our day-to-day work actually needs.
Cons
it keeps improving so there's always something new to learn and tweak for your workflow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Not Specified, N/A employees
“Cheerful support, quick answers”
Pros
Every interaction I had with their team was friendly, helpful and to the point. Whenever I had questions or worries, they responded directly and addressed them without dragging things out.
Cons
nothing to complain about, the team has been fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Glad I chose it!”
Pros
This software genuinely covers every angle of my business and the staff is just as impressive. James, the spokesperson for them, walked me through the platform and honestly, he seemed to read my mind about what I needed. When it comes to support, it's hands down the best I've experienced in a long time. Francois also takes the time to fully understand what you're dealing with which makes a noticeable difference. I'd absolutely make the same choice 1,000 times over, Billdr has been excellent from start to finish.
Cons
So pleased with the overall performance and support!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Not Specified, N/A employees
“Well laid out interface”
Pros
The team behind it has been really responsive and I also like how the whole interface is laid out with a strong user-friendly focus. Updates keep coming regularly and the product feels more functional each time those changes roll in. Overall, it's been a noticeable improvement over my old Excel quotes.
Cons
No downsides to report. I enjoy using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
7
Not Specified, N/A employees
“gold-tier support and pro communication”
Pros
Francois and the rest of the team have been phenomenal. They actively look for ways to improve the product and they actually follow through when feedback comes in. Honestly, they feel like the gold standard when it comes to customer service. Our experience with the product, the day-to-day support and the communication has been consistently excellent. We've been with them for over a year now and we're planning to stick around going forward. 10/10, highly recommend.
Cons
I'd highly recommend it, there are no downsides to it!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Excellent ongoing updates”
Pros
I've been using it for my business for over a year now and the whole experience has been fantastic. The team keeps rolling out new updates and they actually take feedback seriously so the product keeps getting better over time. It's also made managing my projects a lot more simple which has saved me a ton of hassle.
Cons
Nothing has really bothered me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Phenomenal and solution-oriented support”
Pros
It feels simple to use, everything is user-friendly and the support team has been absolutely top-notch. I'm really glad I switched from my previous project management software.
Cons
I like this solution a lot and wouldn't complain about anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 1-10 employees
More than a year
“Works good for me”
Pros
The updates to the quoting system have really made it easier for me to handle clients.
Cons
Since there's no CRM, I have to use two different platforms.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8