Total 15 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

27%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BS

Ben S.

Small-Business, 11-50 employees

5.0
October 2023

Streamlines closeouts and boosts efficiency

Pros

The automated tracking and follow-up features really free up my time for other important tasks. Plus, if you're already using Procore, the setup is fast and smooth.

Cons

Setting things up takes longer if you're not already on Procore which can be a problem.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AB

Aaron B.

Enterprise, 500+ employees

5.0
August 2022

Great tool with some limitations

Pros

I really appreciate having a modern, user-friendly way to track project closeout information instead of using Excel spreadsheets. While Excel works, we engineers tend to overcomplicate simple tasks with it. The notification system is fantastic and it eliminates the need for me to manually track emails in separate sheets or notebooks. What I find most valuable is how visible requirements and warranty issues are to everyone in our company, so we all know where things stand and who's responsible for next steps.

Cons

The biggest downside for me is that there's no mobile app for general contractors and subcontractors. It would be awesome to report warranty issues or check project completion percentages directly from my phone. Lately, a few clients have had trouble accessing the website to download files or create accounts for reviewing closeout documents and it's definitely something that needs fixing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MP

Martha P.

Mid-Market, 500+ employees

5.0
August 2021

Best Project Management Tool

Pros

This tool has saved me so much time and really takes the pain out of closeouts. The Procore integration works easily and uploading documents whether I'm doing it or my subs are, happens quickly and without any issue. What I really appreciate is how well-organized the final package is, especially with the hyperlinked Table of Contents that makes navigation easy. The team behind it is always working to improve things and actually listens to what we need.

Cons

The notification emails feel spammy which makes a lot of subscribers hesitant to click on the upload links.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

DM

Drew M.

Small-Business, 11-50 employees

5.0
August 2021

Organized Closeout solution

Pros

It eliminates most phone calls and makes transferring big files way smoother.

Cons

The trade entry process for every subcontractor gets pretty tedious and time-consuming.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

AM

Alex M.

Mid-Market, 500+ employees

5.0
March 2021

Streamlines Close Out Process Perfectly

Pros

I love how I can configure everything and let the platform handle all the automated reminder emails and organization tasks. I've already recommended this to my colleagues. Even our clients have mentioned how user-friendly the interface is.

Cons

One thing that bothers me is that it doesn't follow industry standards which can be frustrating at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JM

Joe M.

Small-Business, 11-50 employees

5.0
March 2021

Smooth integration

Pros

The integration with Procore works perfectly and makes my daily workflow much smoother. I really appreciate how interactive everything feels. I can go through features without constantly referring to help docs or getting stuck on confusing menus.

Cons

The sync functionality with Procore could be more flexible. It's a pain that you have to sync everything or nothing at all instead of just being able to pick specific data sets to sync.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

5.0
March 2021

Interactive & user friendly platform

Pros

It is easy to use, finding documents is also very simple even if you're not tech-savvy. The internal links make everything flow so naturally.

Cons

I wish there was an option to merge all the PDFs into a single document for delivery. While the current setup works well for me, some of our end users still prefer having everything in one PDF file.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KH

Kameron H.

Small-Business, 11-50 employees

4.0
March 2021

Simple and Streamlines Closeout Process

Pros

It sends alerts to subcontractors when they need to submit their documents and keeps everyone on track without me having to chase people down constantly.

Cons

It would be great if I could send requirements to multiple subcontractors at once instead of doing it one by one.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
March 2021

Excellent Warranty Management Tool

Pros

It makes organizing closeout paperwork incredibly easy with everything in one place. Tracking warranty processes is so much simpler than the endless back-and-forth with spreadsheets.

Cons

The architects and engineers I work with have complained that it doesn't break down the O&M into specification sections like they need.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

AG

Austin G.

Mid-Market, 500+ employees

4.0
March 2021

Good software with minor issues

Pros

I appreciate having all the documentation right there when I need it, no more waiting around for separate requests.

Cons

Syncing with Procore has missed a few documents here and there which is annoying.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

AT

Ashley T.

Enterprise, 500+ employees

5.0
March 2021

Works great for my daily workflow

Pros

I like how simple and easy this software is to use, everything just makes sense and is easy to use.

Cons

I'm still new to using this, so I haven't really found anything to complain about yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KP

Katie P.

Mid-Market, 500+ employees

5.0
February 2021

Very simple to use

Pros

I've saved so much time on closeouts with this software which lets me focus on my other responsibilities since I wear many hats at the company. The attention to detail in the program design really shows and both clients and vendors find it easy to use.

Cons

I wish there were more color options throughout the interface, so buttons would stand out better and be easier to spot.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JD

Jack D.

Mid-Market, 500+ employees

5.0
February 2021

Smart and well organized tool

Pros

The close-out process used to be a real headache but this tool gives you a structured way to request, gather and deliver everything in a clean package. I love how it brings transparency to the team about where things stand in the close-out process. Plus, transferring everything to the client is easy.

Cons

It would be awesome if there was a way to transfer the directory from Procore. That would save so much time! The cover sheet and delivery package really need to be customizable too. What I'd love is the ability to condense certain closeout requirements into one file. For instance, we had over 1,000 concrete lab testing reports that the lab submitted. They all showed up on the cover page and it would be amazing to combine those into one file without having to remove them and resubmit everything. I also think it should create templates for things beyond just closeout like RFP submissions or requesting other documents. Being able to customize how you collect information would be a game changer.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

4.0
February 2021

Handy solution!

Pros

The weekly reminder feature for subcontractors is amazing, completely automatic and saves me tons of time getting closeout documents. Everything stays organized once I export a project, with clean breakdowns that actually make sense.

Cons

The warranty feature is probably my biggest gripe. Subs and owners don't seem interested in using it for scheduling warranty work. They'd rather just call or email directly instead of using this as a communication tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

RH

Robert H.

Enterprise, 500+ employees

5.0
February 2021

User friendly and efficient software

Pros

The interface feels really friendly and doesn't take long to pick up. Everything stays organized for both us and our subcontractors, so we don't miss anything important anymore.

Cons

I can't really complain about much but if I had to mention something, I'd love to see an activity log for individual items. It'd be much easier to monitor submission timelines if there were updates tracked for each specific item.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8