Capmo

Capmo Reviews

Total 11 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

27%

4

Stars

55%

3

Stars

9%

2

Stars

0%

1

Stars

9%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J
Julian

Construction, 51-100 employees

More than a year

4.0

“Tool for docs and tasks”

Pros

What I love is that I can have all the plans I need right on my smartphone and even use them offline. When I'm on-site, I can flag any unusual points directly to subcontractors which makes things so much faster. The location feature helps us clearly see what tasks need to be done, where and by when. The feedback system through tickets works way better than the old paper-based way we used to do it.

Cons

Document management definitely needs a lot of work. For example, when plans are updated, the orientation and scale should stay the same. If they don't, the locations end up wrong and you have to go back and fix them which is frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

F
Frank

Construction, 11-50 employees

Less than a year

4.0

“Handy little tool”

Pros

My favorite part is definitely the ticket function. The construction diary is another great feature since it helps me keep track of everything that's going on.

Cons

I don't think the construction schedule is really working as well as it should. It just feels incomplete.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

K
Kai

Construction, 1-10 employees

Less than a year

5.0

“Easy way to track warranties”

Pros

I like how simple and user-friendly it is. The exchange of information between project participants is fast and I always feel like I'm working with the most up-to-date details.

Cons

Customizing the letter templates to match our corporate identity doesn't always come out right, which is a bit of a pain.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Sebastian

Construction, 11-50 employees

Less than 6 months

5.0

“Feels like a lifesaver sometimes”

Pros

It fits really well into project management for us. It's so easy to use that even new colleagues pick it up quickly without much training.

Cons

I integrated Capmo into Unternehmer and used it myself in the beginning but since I don't handle day-to-day operations, I only use it now and then. From what I hear from my employees, they haven't run into any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
David

Real Estate, 1-10 employees

Less than 6 months

3.0

“Great choice for project handling”

Pros

It's easy to use, has good reporting options and still has potential to grow. I also liked that when I asked, my trial was extended to 14 days with just one phone call. Customer service was quick to respond and very supportive even before I signed a contract.

Cons

Unfortunately after signing the contract, customer service really disappointed me. I had two cases where the support just wasn't good at all.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

4

Functionality

8

N
Nicholas

Architecture & Planning, 1-10 employees

Less than a year

4.0

“Helpful Features”

Pros

The features I use the most are the construction diary and the document manager, both make my daily work much easier.

Cons

Uploading images often takes way too long and exporting files is really time-consuming. That's been a big downside for me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

G
Gernot

Real Estate, 1-10 employees

More than a year

1.0

“Company takes advantage of tough situations”

Pros

After my awful experiences with this company and their arrogant, dehumanizing way of doing business, I honestly don't even want to comment anymore.

Cons

The way this company treats long-term customers is just unacceptable. Honestly, I can only warn others not to do business with them. They might suddenly double your prices and the worst part is how little they actually value you and they won't even talk to you directly. All you get are faceless, impersonal messages, if you get anything at all.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

B
Benedict

Architecture & Planning, 1-10 employees

Less than 6 months

4.0

“Good app, room to grow”

Pros

It's very easy to use and the design is clean and clear, which I really appreciate.

Cons

The web app wastes too much screen space compared to the actual content shown and it's annoying that you can't resize it properly on desktop.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

F
Franz

Architecture & Planning, 1-10 employees

More than a year

4.0

“Essential tool !”

Pros

For us it has become a key part of connecting everyone involved in construction. It's played a big role in our company's success.

Cons

The construction schedule still needs a lot of improvement and document management could also be much clearer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

6

S
Stefan

Executive Office, 51-100 employees

More than a year

4.0

“Keeps getting better over time”

Pros

I like that I can use it easily on both desktop and mobile. It saves me a huge amount of time and really cuts down on errors.

Cons

I think it would really help to have some kind of reporting function that covers things like work registration, approvals and cost entries.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

5

BM
Bill M.

Small Business, 11-50 employees

5.0

“Has everything I need for my business”

Pros

Using this tool has been very easy and it covers everything I need for my business. The customer service is outstanding as well: quick, reliable and far better than what I've experienced with other MA/CRM platforms.

Cons

There isn't a visual flowchart for the marketing automation side although it doesn't limit the functionality at all. It was just a different setup that took a little time to adjust to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9