Total 26 reviews

3.1

All reviews are from verified customers

Rating Distribution

5

Stars

19%

4

Stars

23%

3

Stars

23%

2

Stars

19%

1

Stars

15%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

K
Kari

Construction, 11-50 employees

More than a year

3.0

DASH by Next Gear Solutions Review

Pros

It covers all restoration needs and helps keep track of every aspect.

Cons

It's extremely expensive and can take years to understand how it flows and achieve cohesion within a company.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

6

Functionality

6

S
Sarah

Not Specified, N/A employees

Less than a year

5.0

DASH is the leading job management software for the restoration industry.

Pros

DASH was built by consultants familiar with the restoration industry. It has comprehensive functionality, an intuitive mobile app, and great support.

Cons

Next Gear acquired MICA and Moisture Mapper over the past year, and I wish they were integrated so that the moisture mitigation applications were easily accessible from the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lindsay

Utilities, 51-100 employees

Less than a year

4.0

Working in DASH in easy!

Pros

Dash is an exceptionally intelligent program. I'm always discovering new functions it can perform.

Cons

While Dash is good, it does have lag times, and I frequently get error messages. Picture download times are also very long.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

M
Marques

Not Specified, N/A employees

Less than a year

3.0

to hard to use and the it takes alot of time to input data. Photos upload time is not good!

Pros

You can quickly find information for customers when needed. The app is useful when it operates correctly.

Cons

The time it takes to load pictures, the complexity in finding information, and the unusual login process have bugs we've complained about, but they're still not fixed!

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

3

Functionality

6

A
Abby

Not Specified, N/A employees

More than a year

2.0

Dash is confusing and has no flow

Pros

I like that there's a mobile platform for everyone to access. It's just challenging because it doesn't function properly.

Cons

This software is glitchy, and they don't inform you when a software update is released, so the app doesn't fix itself without uninstalling and reinstalling. They have equipment tracking but no easy way to track it, making it basically just a mobile inventory platform. When I try to upload photos and press sync, they disappear, as do notes. It's unreliable and time-consuming. Instead of fixing the old version, they replaced the mobile software with something worse. It's honestly not good at all.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

7

Functionality

3

P
Paul

Not Specified, N/A employees

More than a year

1.0

Pre-DOS

Pros

Once I'm done using it, you have an impressive marketing and sales department that highlights the product's strengths, but in reality, it falls short.

Cons

It needs an overhaul. The poor way this program is written is unbelievable for today's standards.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

2