eCMS Software Reviews

Pros

I bet anyone would find the modules in the eCMS overwhelming, but trust me, it is straightforward to use and understand. All the menus are systematically arranged and ordered. My team depends on the data import suite and the recently reimagined Content Management module, which I prefer. These features have been crucial in assisting us in achieving our aim of going as paperless as possible.

Cons

I have been using eCMS for more than ten years. Over time, there have been several valuable updates, but they often came at a cost. For instance, something would almost always "break" while they were trying to fix something else. However, these instances have become much less frequent now.

Pros

I really like how it lets you save the reports you use most often straight to your favorites so pulling them up later takes way less time.

Cons

One small downside is that certain large reports can take a while to run, mainly because our environment has a lot of open jobs to process.

Pros

The cloud-based SaaS setup is a big win, it's simple to access and use especially since everything stays organized online. Customer support is also quick to reach and the team is genuinely helpful. On top of that, the interface feels user-friendly so getting around doesn't take much effort.

Cons

The payroll module could be a bit more effective but the good news is you can integrate other solutions and adjust it as needed if your requirements go beyond what's built in.

Pros

It has been an outstanding fit for everything we need in accounting. They have also consistently provided excellent customer service whenever we've needed support.

Cons

We honestly don't have any complaints about eCMS and everything has been working very well for us.

Pros

My favorite part is the IDIs (Interactive Data Inquiries). They let users put together custom content and build reports in a easy way and the results are easy to export into an Excel file for sharing or further work.

Cons

It would be nice if field lengths were increased in a few areas but honestly it doesn't really affect how useful the product is.

Pros

Support staff are consistently helpful and friendly and when something comes up they manage to fix issues very quickly.

Cons

Occasionally the system can feel a bit glitchy though it's not frequent and most of the time everything runs normally.

Pros

The online resolution library is really handy and having a built-in test environment capability makes it much easier to work through issues without disrupting everything else. When something comes up and I request help, the support team sends quick, actionable resolutions which has saved a lot of time.

Cons

It would be even better if there were notifications when updates are released, along with a clear list of what changes were made in each update.

Pros

Support and advice are consistently excellent.! Whenever questions come up or issues appear, they respond with a solid, service-focused approach and help you get unstuck quickly.

Cons

Honestly, nothing stands out as a real drawback. Sure, occasional issues can happen but their attention to service and responsiveness makes them feel minor and well handled.

Pros

One of the best parts of eCMS Software is how it helps you generate different reports from multiple angles within the system. It also makes troubleshooting feel more structured since you can track items down without getting stuck. Once data is entered, there's always a way to trace it back to where it originally came from. I especially appreciate the ability to track Submittal due dates with reports and the response time when something goes wrong, issues get addressed quickly when they come up.

Cons

The only real downside I've noticed is the outdated experience around entering a Purchase Order Change Order. Getting through that section and editing a Purchase Order Change Order in CGC isn't as user-friendly as the flow for keying a Request for Proposal.

Pros

I really value how I can move through the accounting and project management information without jumping around. The integration has been a big win for our workflow too, it cuts down on duplicate data entry since the details sync instead of having to be re-entered twice.

Cons

I'd like to see more flexible customization options for some of the reports because a few times we've had to rebuild or recreate the same setup to get the output we wanted.

Pros

Since we're still in the middle of implementing a few of the software modules, the support and professional services group has made a big difference in getting things moving. Whenever something shows up as a trouble ticket, the response time is typically very quick and it helps keep us running without long interruptions. We also have multiple construction-related companies we need to manage (general contracting, heavy/civil work and quarry operations) and eCMS has been set up to fit the different requirements of each business.

Cons

Documentation isn't always current or easy to find when we need it.