Small-Business, 11-50 employees
“Quick & efficient report creation”
Pros
It works perfectly with how we handle inspections in my company. Couldn't ask for a better fit.
Cons
I can't organize my favorites the way I'd like to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small-Business, 11-50 employees
“Excellent support experience”
Pros
Customer support has been amazing for me and setting up checklists was really simple.
Cons
I find the dashboard reporting pretty confusing and it's really hard to customize things the way I want them.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Mid-Market, 500+ employees
“Great software with outstanding support”
Pros
The customer support is amazing! Anytime I need help with a project or have any admin questions, they're always there to assist. The platform itself is easy to use which is a big plus.
Cons
The biggest downside for me is having to manage multiple logins instead of just one master account that gives me access to everything. Switching between different credentials to view all my projects gets really tedious.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mid-Market, 500+ employees
“I love it”
Pros
It keeps up with all my construction work and gives me all the info I need without any trouble.
Cons
When there are server issues, things can slow down quite a bit.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Small-Business, 11-50 employees
“Fantastic experience so far”
Pros
FinishLine has really stepped up our productivity and made a noticeable difference in our bottom line.
Cons
Honestly, I haven't noticed any major drawbacks so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Enterprise, 500+ employees
“Great value with user friendly implementation”
Pros
The setup for FinishLine was smooth and they took care of everything so I could start using all the out-of-the-box features right away. Whenever I reached out for support, I actually spoke with real people instead of dealing with chatbots or automated emails. The inspection and deficiency input process is fast and easy to learn. What impressed me most was how the default inputs almost perfectly matched our requirements from day one, plus they're really customizable, not locked down. The reporting capabilities and collaboration tools are top-notch. I can quickly generate PDF reports for my team and even upload them directly to Procore, making our workflow so much smoother. All things considered, the pricing is really fair and offers great value for what you get.
Cons
The admin side can feel pretty overwhelming at first but we figured out pretty quickly that it's easier to just reach out to support for help rather than trying to figure everything out on our own.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9