
HCSS Plans Reviews
Total 9 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars56%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Meagan
Not Specified, N/A employees
More than a year
“Glad we made the move to BluVue
Pros
Every time something goes wrong, the BluVue team jumps on it fast and figures out a solution. Their customer service has been awesome, very responsive and helpful.
Cons
The whole master vs. personal setting on user profiles can be very confusing. Some of our team members don't even realize their notes aren't visible to others unless they manually switch the setting. It would be great if that was more obvious.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
5
Chris
Design, 11-50 employees
Less than 6 months
“Love the convenience of having all projects on my phone
Pros
I like having all my projects right on my phone. It's very handy to pull up plans quickly when I'm on a job site or doing a walk through. I also bring all my plans to coordination meetings now and it's made it way easier to keep track of notes, answer questions and make changes on the fly.
Cons
Once I calibrate a measurement on one sheet, I wish that setting would carry over to the rest of the sheets automatically. Would save a lot of time.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Amanda
Utilities, 51-100 employees
Less than a year
“Works well for our field crew
Pros
I really like being able to track all the revisions and export files easily. The crew out in the field especially loves being able to attach photos and share them with everyone and it makes things way smoother.
Cons
When we first started using the app, we were told we'd be able to archive projects and keep all the info but right now I only see an option to delete. I also wish I could just attach files directly without needing to link them to specific pages for my crew to see.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
John
Construction, 51-100 employees
More than a year
“Boosts efficiency & keeps things moving
Pros
One of the best things for me is being able to work remotely. It just makes life easier when I can get stuff done without being tied to the office.
Cons
There are a few features I'd really love to see added in the future. It's good as is but I think there's still room to grow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Caden
Construction, N/A employees
More than a year
“Top choice for field use
Pros
It's very easy to use. I've got multiple projects on there and it's been great for laying out things like parking lots. The dashboard saves me from having to dig through a bunch of pages. I can also attach pictures to show people where utilities are and how the finished product looks, that's been a huge help.
Cons
No complaints from me. Everything's been working fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kerry
Construction, 101-500 employees
More than a year
“Great for tracking pothole issues
Pros
This software is excellent. We use it to document utility pothole data and I love that we can mark locations right on the plan sheets and include project photos that clearly show where the potholes are.
Cons
Honestly, nothing bad to say here. It does what I need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Construction, 101-500 employees
Less than a year
“Easy to use, but crashes occasionally
Pros
I use this every day and I find it really easy to work with. Any problems I've had have either been fixed already or are in the process of getting fixed. Overall, it's a solid tool that gets the job done.
Cons
The app crashes every now and then which can be annoying. Doesn't happen all the time but still something to watch out for.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Faith
Not Specified, N/A employees
Free Trial
“Great potential but still some bugs to fix
Pros
There are still some bugs to work out but I'm not giving up on it. I think once everything gets smoothed out, it's going to be a really great tool.
Cons
It gets the job done for me but I'd say it's a pretty average tool overall. Nothing amazing but not bad either.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
9
Functionality
5
David
Construction, 11-50 employees
Less than 6 months
“Good features for the price but struggles with large projects
Pros
For the price, it's got a lot of great features. Definitely feels like I'm getting good value out of it.
Cons
Trying to set up large projects all at once can get a bit finicky. Sometimes it struggles when handling a lot of stuff at the same time.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9