Construction, 101-500 employees
More than a year
“Support Experience is always first class, friendly and helpful”
Pros
My users find the software easy to use, deploy, and update. Feedback is positive that it does exactly what it promises!
Cons
The software is resource-hungry. We use an i5 processor with a Solid State Drive, and some functions seem slower than others, so faster systems would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 500+ employees
More than a year
“The assistance received by Harry Vaja from CostX technical support is 1st class and much appreciated”
Pros
The depth of technical support and experience when issues arise makes CostX a standout product.
Cons
It takes several steps to save and export the final product and ensure compatibility with the other party's version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Cost X is functional, flexible and value for money. The technical support team are fantastic.”
Pros
The software adapts to the type of work we do. As a specialist ventilation contractor, CostX has moved us from manual drawing take-offs to a quick, simple, and reliable system that we can review in seconds. We stay organized and know our projects inside out, so we can confidently negotiate contracts knowing our figures and quantities are reliable. We maintain consistent pricing with accurate quantities and stable rates. The technical support team is fantastic, providing prompt and professional service and working hard to get us back up and running quickly. CostX offers great value for money; it feels like having an extra person in the office given the volume of work that can be managed efficiently.
Cons
Training would be crucial for using the system correctly. Although I didn't get training, I still find it excellent. However, if I used it properly, I believe I'd get even more out of it. Also, the standalone version needs a more streamlined backup procedure, as losing data in Cost X would be a significant loss for a company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 500+ employees
More than a year
“I have been using costx now for last 1 year as a quantity surveyor it has made my life easy.”
Pros
Multiple users can work on the same project connected to the CostX server. The workbook is easy to assemble from floor to wall area, floor base, and ceilings. The rate library function is a very helpful tool, and revision modes have eliminated my reworks. With the help of zones, you can set up multiple workbooks.
Cons
Avoid pressing Ctrl+F in the workbook to change spelling across the entire workbook, as it will make your dimensions appear as zero due to changing the dimension name linked to your dimension group in the quantity cell.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Construction, 51-100 employees
More than a year
“Great Experience”
Pros
I really appreciate the measurement functionality and how it can be auto-linked to costing workbooks. Overall, I like all aspects of CostX.
Cons
It would be fantastic to have more Excel functionality in costing sheets, such as additional formula options and circular referencing.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8