Transportation/ Trucking/ Railroad, 1-10 employees
Less than 6 months
“solid online experience”
Pros
Using it online is pretty simple although it's not nearly as user-friendly when used in person.
Cons
One thing I don't like is that the pretrip tends to have connection issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
6
Construction, 101-500 employees
Less than 6 months
“awesome team and clear workflow”
Pros
Using this tool makes it very clear what needs to be done and it's simple to work with. More than anything, the team behind it has been absolutely fantastic.
Cons
We haven't run into any issues yet. And even if something does come up the team is quick to develop a solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Site tracking saves hours”
Pros
Instead of spending hours walking the site to figure out what has or hasn't been installed, we now just rely on Matrak. My team updates their completed work at the end of each day and that has saved me a huge amount of time. The client can see it too which saves them time as well. On top of that, our monthly progress claims no longer turn into disputes because the proof of work is all there in Matrak.
Cons
It's become pretty simple to use which is a big plus for us tradies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 101-500 employees
Less than a year
“Better visibility in drawings”
Pros
Having the integration directly inside our drawings made a big difference because it gave us a clear overall picture of the progress being made.
Cons
One frustrating part was that when we renamed group categories, anything under the previous name disappeared and had to be categorized again manually.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Construction, 11-50 employees
Less than 6 months
“handy panel selection, slow loading”
Pros
Being able to view the floor plan and choose the exact panel I need is really helpful especially when I'm standing on the floor and need to make a quick selection.
Cons
Sometimes the software takes far too long to load, whether it's opening the floor plan, showing panel details or even capturing photos.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
6
Functionality
6
Retail, 500+ employees
More than a year
“better version control and coordination”
Pros
Keeping track of versions is much more manageable, communication is more organized and overall organisation is better.
Cons
The tricky part is how well it integrates with the programs we already use to handle supply management.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
