Total 12 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

17%

4

Stars

58%

3

Stars

8%

2

Stars

0%

1

Stars

17%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

W
William

Construction, 101-500 employees

More than a year

1.0

Lots of bugs and I keep losing work

Pros

It is simple to set up appointments but that's all.

Cons

Honestly, the software is pretty buggy. It crashes out of nowhere all the time and it's so frustrating because you'll lose whatever you were working on. It just makes it hard to get anything done.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

2

C
Charles

Civil Engineering, 101-500 employees

More than a year

4.0

helpful dropdowns!

Pros

The drop-down lists for each part of the form are super helpful and I love that I can reuse old reports to save time.

Cons

I'm not a fan of some of the restrictions in the selection lists. There are times when the choice I need just isn't there.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

C
Chris

Construction, 101-500 employees

Less than a year

4.0

easy mobile access

Pros

The whole system is simple to operate and find your way around. Monitoring specimens and pulling up their details while I'm out of the office is no trouble and I can keep an eye on several different jobs simultaneously.

Cons

Getting started required some patience. I had to get familiar with a lot of different tools and sections. After I understood the program, it became simple to operate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
DaQuan

Civil Engineering, 101-500 employees

More than a year

3.0

great when it work but fails at the worst time

Pros

It's great when it's running properly. Sending in my finished reports is a quick process.

Cons

It often fails right when I'm about to finish my documents.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

M
Matthew

Construction, 101-500 employees

More than a year

4.0

Great for field staff

Pros

The appointment calendar lets our field staff know about new assignments instantly and makes sharing the list of pending jobs much smoother. The way it handles reports is also excellent, with forms you can adjust for different kinds of checks.

Cons

The program doesn't work very well on phones. A better mobile version would really help us get more done during our on-site visits.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

E
Eric

Civil Engineering, 101-500 employees

Less than 6 months

5.0

Saves time!

Pros

It's perfect for everyday use. Finishing up my documentation is now much faster. I also love that I can duplicate old exams or summaries which saves me from typing out the same phrases and details again.

Cons

It took some time to get everything working smoothly. But after the setup, it performs nicely.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

S
Steven

Civil Engineering, 101-500 employees

More than a year

4.0

All-in-one app but needs mobile version

Pros

It's convenient to handle all of my work inside a single application.

Cons

They should really build a simple phone application. It would be a big help for my team working out in the field.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D
David

Construction, 101-500 employees

More than a year

4.0

Easy documentation

Pros

Putting information in and creating documents is simple. It's a wonderful instrument for reviewing my work and making changes when necessary.

Cons

It's frustrating that I can't change a document from one test type to another without having to erase the whole thing and start over.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

L
Lizeth

Construction, 500+ employees

More than a year

5.0

perfect document management

Pros

The way it manages documentation and the fact I can approve things on my own schedule, is perfect. I have no issues with it.

Cons

For my job, I don't believe anything is lacking. In fact, everything I need is right there and ready to go whenever I need it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Walker

Civil Engineering, 101-500 employees

More than a year

4.0

Great for onsite edits, poor mobile app

Pros

Getting to make changes to my documents right from the job site is a huge advantage.

Cons

The phone version needs a lot of work. I'll keep using the computer program most of the time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

K
Kasi

Civil Engineering, 11-50 employees

More than a year

4.0

Simple functions, lacks mobile app

Pros

I'm impressed by how simple the program is for every single one of its functions.

Cons

There isn't a phone app. Creating one for technicians on the go would make it much more practical for working remotely.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

D
Dave

Civil Engineering, 101-500 employees

More than a year

1.0

frustrating glitches and crashes

Pros

For the brief periods it functions, it's acceptable but that's only about 30% of the time. The rest of the time, it's slow, full of glitches and completely infuriating.

Cons

The program locks up for no reason. You have to type everything in again after it fails and boots back up. You can only add a small number of pictures before it starts to lag or completely stops working.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3