PENTA Enterprise Construction Management

PENTA Enterprise Construction Management Reviews

Total 20 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

55%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

K

Kimberly

Construction, 500+ employees

More than a year

3.0
August 2018

Results depend on your effort

Pros

It really lives up to its reputation as a full ERP solution. It checks all the boxes for project management, accounting and payroll. Our IT team can easily create custom reports based on what we need.

Cons

Would have loved a more detailed HRIS system. The data you put into the system is exactly what you get out. If you're not using all features, you'll miss out on valuable insights. I also wish there was an option for users to create reports without always relying on IT.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

S

Siddesh

Construction, 51-100 employees

Less than 6 months

5.0
June 2018

Recommended for Mid to Big companies

Pros

The Project Management module is amazing for keeping everything updated in real time. From project reviews to timelines, it covers it all. I'd recommend it to medium and large companies for sure.

Cons

The price is definitely on the higher side and it takes some solid training to really get the best results from this software.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

9

B

Balu

Not Specified, N/A employees

More than a year

5.0
March 2018

Top choice

Pros

Penta does an awesome job of integrating pretty much everything you need for project management into the Accounting software with the exception of scheduling. It makes everything flow together so much smoother.

Cons

The one area I think still needs some work is integrating Operations. We bought this software to replace Expedition which the Operations team was using but it's not quite there yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dustin

Construction, 51-100 employees

Less than 6 months

3.0
February 2017

Lots of options!

Pros

There are so many options available in this software! It feels like every feature I could need is built right in.

Cons

It may be complicated for users who are not very technical.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

9

S

Sheila

Utilities, N/A employees

More than a year

4.0
September 2015

They value our feedback

Pros

It is so easy to use. I never feel lost with the new setup tools and this software is consistent across products with how they label and organize things. Plus, they've always been great about working with us to develop new features or upgrades as we need them.

Cons

My only real issue with PENTA is that it hasn't always kept up with newer technologies. For example service management on tablets isn't available yet but I know it's coming in the next upgrade which will be a huge help for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

T

Tim

Construction, N/A employees

More than a year

4.0
February 2015

Well thought out system

Pros

This software is very powerful and works well for us. The team behind it is super experienced and really knows the industry inside and out.

Cons

The current interface feels a bit outdated. It's usable but it really could use an update to make it more consistent and work well across both PC and mobile.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

9

C

Christine

Construction, N/A employees

4.0
January 2015

We are so happy with our decision

Pros

The transition from our old system to Penta was so smooth, thanks to the vendor. They were incredibly professional and easy to work with and the product itself has been a huge help for our business.

Cons

Inconsistent dates are annoying for the users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

R

Rachel

Construction, N/A employees

4.0
January 2015

Long time satisfied user

Pros

My favorite part is how easy it is to quickly generate checks. We have a lot of union employees that need to be paid on the spot and this software makes that process so much easier. Also the number of report options is a huge plus.

Cons

We still need to improve certified payroll reports. I like that we can choose to show just the last four digits of social security numbers or exclude addresses. However, I run into issues when a union worker moves to a different area as it messes up the report.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Scott

Construction, N/A employees

4.0
January 2015

Perfect for the construction industry

Pros

I love that the integrated apps are perfect for the construction industry and they do an amazing job supporting union payroll and reporting needs.

Cons

No drawbacks. The integrations make it very useful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Bonnie

Construction, N/A employees

5.0
January 2015

Essential software for the construction business

Pros

We operate in several different construction industries and this tool has the flexibility to meet the needs of each one. Whether its telecommunication, electrical contracting or private networks, the softwares versatility allows us to handle job costing and service management in a way that works for each department.

Cons

It used to be tough to get data out of PENTA electronically. But they listened to its users and added a new feature that lets us download information into Excel. It's definitely made things easier for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

K

Kim

Construction, N/A employees

4.0
January 2015

Still exploring

Pros

Personally, I feel like its really thorough and works well for both service and contract companies. It brings everything you need into one package.

Cons

This product is pretty good for handling field transactions but I must say it does have some limitations when it comes to the actual accounting features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

R

Roberta

Construction, N/A employees

4.0
January 2015

Well integrated software

Pros

The software is fully integrated and the tech support is really great. They always answer all my questions.

Cons

Unfortunately, you can't download the data into Excel to create a working spreadsheet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

5

J

Jeremy

Utilities, N/A employees

5.0
January 2015

Top Notch ERP

Pros

Support is always there when we need it!

Cons

The platform runs on Linux and Oracle which requires more specialized knowledge than what you'd typically find in small businesses.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

T

Tom

Construction, N/A employees

4.0
January 2015

Flexible tool

Pros

It's a great fit for each customer's needs and it really helps me organize all the data I need in one place.

Cons

Honestly, I like everything about it. As long as I don't mess up, it always works fine.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

K

Kenneth

Construction, N/A employees

5.0
January 2015

Crucial for our daily operations

Pros

Its simple to use, the reports are solid and it's easy to modify. Most of the reports can be downloaded into Excel without any problems. Their inquiry feature is also really good and customer service is very well trained.

Cons

I really don't have any issues. It works great for us.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Amy

Construction, N/A employees

4.0
January 2015

Efficient accounting software

Pros

I find it really userfriendly. Most issues are easy to fix and their customer service is exceptional.

Cons

It can be tricky to find things in the PENTA menu sometimes. If it's not something you use regularly, trying to locate it can waste some time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

James

Construction, N/A employees

4.0
January 2015

Good Support makes up for everything

Pros

We have never been disappointed by the support team and the system runs pretty smoothly overall.

Cons

It could have been a bit easier to understand.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

T

Theresa

Utilities, N/A employees

4.0
January 2015

Prompt customer care

Pros

This is an integrated system and it's not hard to get the hang of. It handles multiple companies and there's always someone in Customer Support to help if any issues pop up. You can also customize it to suit your needs. They're always adding new features based on customer feedback and the initial training is really thorough before getting started.

Cons

It would be really helpful if I could copy and paste entries directly from Excel into PENTA.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

C

Chris

Utilities, N/A employees

5.0
January 2015

Amazing product with cooperative support

Pros

They are awesome to work with. Super responsive and always ready to help find solutions. I honestly think they're the best in the business when it comes to customer support.

Cons

Not much to complain about. It's been a pleasure to work with.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

C

Corey

Construction, N/A employees

5.0
January 2015

Appreciate their Support Team

Pros

Its got a user friendly interface and is simple to install, and they provide great support throughout.

Cons

There's no drawback as I can easily set up workflows within the app and it integrates smoothly with other external applications too.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9