
RIB BuildSmart Reviews
Total 23 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars30%
3
Stars13%
2
Stars4%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Pasca
Civil Engineering, 101-500 employees
Less than a year
“Impressed with this software
Pros
The software is completely error free meaning it won't crash or change while you're using it.
Cons
You can't make changes after sending a request unless the request is still open. To adjust anything, you first need to open the request.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Yvonne
Construction, 11-50 employees
More than a year
“Helped us cut costs
Pros
It really helps with cost management letting you see exactly how much you're saving on a project.
Cons
One thing I didn't like about BuildSmart was how it integrates with CCS. I found it pretty hard to use.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
6
CRAIG
Construction, 11-50 employees
More than a year
“Enjoy using RIB buildsmart
Pros
I love how it integrates with CCS Candy and how well it fits the needs of the construction industry, no matter the size of the company or contracts.
Cons
It's a bit expensive but you have to consider the benefits the system offers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Nadine
Construction, 51-100 employees
More than a year
“Excellent for construction industry
Pros
The costing reports give a clear breakdown of where you're making or losing money on the contracts.
Cons
It sometimes logs you out without you knowing so you keep working only to realize later that none of your entries were saved.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
3
Mark
Construction, 51-100 employees
Less than a year
“Difficult to use and understand
Pros
In comparison to other accounting and payroll tools Ive used, such as Xero, SAGE, QuickBooks, Pastel, Simple Pay, and VIP, the difference isnt huge
Cons
There are just way too many options to choose from like users, roles, settings and so on. It's not that userfriendly because of this. The financial and custom reports also need improvement.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
6
Solomon
Civil Engineering, 51-100 employees
More than a year
“Really worth the money
Pros
The connection between Buildsmart and Candy allows us to track project costs in real time showing when a project is going over budget.
Cons
I can't fully take advantage of all the features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Onwell
Construction, 500+ employees
Less than a year
“Really Effective tool
Pros
It now helps us track requisitions to orders and has set up systems to ensure payments are made on time. It also helps track order deliveries making things easier and reducing work for our stores. Procurement has become more manageable as we can categorize costs by code making it easier to analyze and match costs with specific trades in Candy.
Cons
BuildSmart has multiple categories like procurement, accounting and payroll administration. I only have access to procurement, so Im kind of limited in seeing how all three categories work together.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
AJEETH
Maritime, 101-500 employees
More than a year
“Easiest system Ive ever used!
Pros
The system is quick, easy to use and provides useful reports. We consistently meet our month end deadlines with ease.
Cons
There's a mobile app but I dont like that i need an internet access to use it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mosesenyane
Civil Engineering, 500+ employees
More than a year
“Secure and reliable tool
Pros
It offers great security and control with different levels of authority to manage access.
Cons
The user interface isn't that easy to use. Could have been simpler.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Rahim
Construction, 500+ employees
Less than a year
“One of the Best!
Pros
I really love the CCS and Buildsmart reporting system.
Cons
I don't see any issues with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Oaikanyega
Construction, 500+ employees
Less than a year
“Good software that could have been easier to learn
Pros
I like that it combines many functions into one app and once you get used to it, processing payments is simple.
Cons
It's pretty tough to use and the only way to figure it out is by taking a paid course. The info would be much easier to follow in video format on YouTube instead of those lengthy PDFs.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
8
Noel
Construction, 500+ employees
More than a year
“Better than the alternatives
Pros
It's easy to use, offers great control and the support is always there when you need it. Well trained and helpful!
Cons
The system has occasional bugs especially with ad hoc tasks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Innocent
Civil Engineering, 11-50 employees
More than a year
“Detailed yet convenient
Pros
I feel like its very simple to use and there's always more than one way to get things done.
Cons
I haven't come across anything yet since I'm still getting the hang of the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ivan
Civil Engineering, 500+ employees
More than a year
“complex system and limited features
Pros
I appreciate the way it works with CCS.
Cons
I find BuildSmart complicated and it's not a full procurement system for construction. It's missing a purchase order option for plant and formwork.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
5
Jans
Construction, 51-100 employees
More than a year
“Just alright
Pros
The records and reports are very detailed and it works well with other softwares.
Cons
The system crashes unpredictably and customer support hasn't been able to resolve the issues.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
3
Functionality
4
Lindiwe
Construction, 500+ employees
Less than a year
“Top application out there
Pros
It helps save time and is super efficient. Its also really easy to use.
Cons
I can't seem to connect to the wireless network.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Pheeha
Mining & Metals, 500+ employees
More than a year
“Real time financial updates are so useful
Pros
What I really like about Build Smart is how it gives real time financial updates for both the project and the business. Its connection with CCS ensures that the data is more accurate and reduces mistakes that could mess up the reports.
Cons
I don't have too many complaints. With enough training, you get faster at tasks. But the program can get slow sometimes and it logs you out forcing you to log in repeatedly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Darrel
Construction, 101-500 employees
Free Trial
“Complete cost management tool
Pros
This tool does a great job with cost management offering a complete look at project costs from estimation and budgeting to tracking actual spending. This all in one approach makes it easier to control costs and keep an eye on the finances.
Cons
The cost of RIB BuildSmart is high especially for smaller construction companies considering all the features it offers.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
9
ESTHER
Construction, 51-100 employees
Less than a year
“Perfect for Construction Industry Needs
Pros
Since it's designed for construction, its perfect for creating cost reports and makes planning and evaluation a lot easier.
Cons
Setting it up can take time which is especially a problem if you don't have dedicated time for it. Understanding the whole process flow can be a bit tricky.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Nontsikelelo
Construction, 11-50 employees
More than a year
“Brilliant Tool
Pros
I love how easy it is to use the software, I can get my job done quickly and all my data is saved consistently. Even if I lose my device, I can easily recover everything.
Cons
You can't undo certain actions without admin permissions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8