Total 23 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

30%

3

Stars

13%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

P

Pasca

Civil Engineering, 101-500 employees

Less than a year

5.0
July 2025

Impressed with this software

Pros

The software is completely error free meaning it won't crash or change while you're using it.

Cons

You can't make changes after sending a request unless the request is still open. To adjust anything, you first need to open the request.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Y

Yvonne

Construction, 11-50 employees

More than a year

3.0
July 2025

Helped us cut costs

Pros

It really helps with cost management letting you see exactly how much you're saving on a project.

Cons

One thing I didn't like about BuildSmart was how it integrates with CCS. I found it pretty hard to use.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

6

C

CRAIG

Construction, 11-50 employees

More than a year

5.0
July 2025

Enjoy using RIB buildsmart

Pros

I love how it integrates with CCS Candy and how well it fits the needs of the construction industry, no matter the size of the company or contracts.

Cons

It's a bit expensive but you have to consider the benefits the system offers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

N

Nadine

Construction, 51-100 employees

More than a year

2.0
July 2025

Excellent for construction industry

Pros

The costing reports give a clear breakdown of where you're making or losing money on the contracts.

Cons

It sometimes logs you out without you knowing so you keep working only to realize later that none of your entries were saved.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

3

M

Mark

Construction, 51-100 employees

Less than a year

4.0
March 2025

Difficult to use and understand

Pros

In comparison to other accounting and payroll tools Ive used, such as Xero, SAGE, QuickBooks, Pastel, Simple Pay, and VIP, the difference isnt huge

Cons

There are just way too many options to choose from like users, roles, settings and so on. It's not that userfriendly because of this. The financial and custom reports also need improvement.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

S

Solomon

Civil Engineering, 51-100 employees

More than a year

5.0
March 2025

Really worth the money

Pros

The connection between Buildsmart and Candy allows us to track project costs in real time showing when a project is going over budget.

Cons

I can't fully take advantage of all the features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

O

Onwell

Construction, 500+ employees

Less than a year

5.0
March 2025

Really Effective tool

Pros

It now helps us track requisitions to orders and has set up systems to ensure payments are made on time. It also helps track order deliveries making things easier and reducing work for our stores. Procurement has become more manageable as we can categorize costs by code making it easier to analyze and match costs with specific trades in Candy.

Cons

BuildSmart has multiple categories like procurement, accounting and payroll administration. I only have access to procurement, so Im kind of limited in seeing how all three categories work together.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

AJEETH

Maritime, 101-500 employees

More than a year

5.0
February 2025

Easiest system Ive ever used!

Pros

The system is quick, easy to use and provides useful reports. We consistently meet our month end deadlines with ease.

Cons

There's a mobile app but I dont like that i need an internet access to use it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M

Mosesenyane

Civil Engineering, 500+ employees

More than a year

5.0
February 2025

Secure and reliable tool

Pros

It offers great security and control with different levels of authority to manage access.

Cons

The user interface isn't that easy to use. Could have been simpler.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

R

Rahim

Construction, 500+ employees

Less than a year

5.0
February 2025

One of the Best!

Pros

I really love the CCS and Buildsmart reporting system.

Cons

I don't see any issues with it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

O

Oaikanyega

Construction, 500+ employees

Less than a year

4.0
February 2025

Good software that could have been easier to learn

Pros

I like that it combines many functions into one app and once you get used to it, processing payments is simple.

Cons

It's pretty tough to use and the only way to figure it out is by taking a paid course. The info would be much easier to follow in video format on YouTube instead of those lengthy PDFs.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

8

N

Noel

Construction, 500+ employees

More than a year

5.0
February 2025

Better than the alternatives

Pros

It's easy to use, offers great control and the support is always there when you need it. Well trained and helpful!

Cons

The system has occasional bugs especially with ad hoc tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

I

Innocent

Civil Engineering, 11-50 employees

More than a year

5.0
February 2025

Detailed yet convenient

Pros

I feel like its very simple to use and there's always more than one way to get things done.

Cons

I haven't come across anything yet since I'm still getting the hang of the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

I

Ivan

Civil Engineering, 500+ employees

More than a year

4.0
August 2024

complex system and limited features

Pros

I appreciate the way it works with CCS.

Cons

I find BuildSmart complicated and it's not a full procurement system for construction. It's missing a purchase order option for plant and formwork.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

5

J

Jans

Construction, 51-100 employees

More than a year

3.0
August 2024

Just alright

Pros

The records and reports are very detailed and it works well with other softwares.

Cons

The system crashes unpredictably and customer support hasn't been able to resolve the issues.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

3

Functionality

4

L

Lindiwe

Construction, 500+ employees

Less than a year

4.0
August 2024

Top application out there

Pros

It helps save time and is super efficient. Its also really easy to use.

Cons

I can't seem to connect to the wireless network.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

P

Pheeha

Mining & Metals, 500+ employees

More than a year

4.0
August 2024

Real time financial updates are so useful

Pros

What I really like about Build Smart is how it gives real time financial updates for both the project and the business. Its connection with CCS ensures that the data is more accurate and reduces mistakes that could mess up the reports.

Cons

I don't have too many complaints. With enough training, you get faster at tasks. But the program can get slow sometimes and it logs you out forcing you to log in repeatedly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

D

Darrel

Construction, 101-500 employees

Free Trial

4.0
August 2024

Complete cost management tool

Pros

This tool does a great job with cost management offering a complete look at project costs from estimation and budgeting to tracking actual spending. This all in one approach makes it easier to control costs and keep an eye on the finances.

Cons

The cost of RIB BuildSmart is high especially for smaller construction companies considering all the features it offers.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9

E

ESTHER

Construction, 51-100 employees

Less than a year

5.0
July 2024

Perfect for Construction Industry Needs

Pros

Since it's designed for construction, its perfect for creating cost reports and makes planning and evaluation a lot easier.

Cons

Setting it up can take time which is especially a problem if you don't have dedicated time for it. Understanding the whole process flow can be a bit tricky.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

N

Nontsikelelo

Construction, 11-50 employees

More than a year

5.0
July 2024

Brilliant Tool

Pros

I love how easy it is to use the software, I can get my job done quickly and all my data is saved consistently. Even if I lose my device, I can easily recover everything.

Cons

You can't undo certain actions without admin permissions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8