Civil Engineering, 500+ employees
Less than 6 months
“Great for comparing new and old programs”
Pros
One of the best things about this software is that it can compare a new program with the old one. It's very helpful.
Cons
Some programs don't automatically update which can be annoying.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Construction, 11-50 employees
Less than 6 months
“Great support, mobile-light, but user adoption struggles”
Pros
The support is outstanding. They even adapt new features when needed, and they do it in record time. They're very cooperative. Plus, the lightweight platform works really well on mobile.
Cons
Since it's designed to be really simple, a lot of the users are pretty basic in their approach. It's been harder to get everyone on the same page and there are always gaps in the methodology because people tend to use their own records and communication methods instead of sticking to the system. I've even seen older engineers ask their younger assistants to access the system for them out of fear which causes a lot of file-sharing problems and breakdowns in communication. This is a common issue with many systems like this and honestly, it's something that can't really be fixed by tech support, no matter how proactive they try to be.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
5
Construction, 500+ employees
Less than a year
“Love the overlay feature for comparing drawings”
Pros
I love the overlay and toggle feature that shows the new versus old drawing sheets. It's a great addition.
Cons
Some of the plans are missing the "plan name" field, so we can't sort them by name which is frustrating.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Construction, 51-100 employees
Less than a year
“Easy to get started with”
Pros
It saves so much time when checking drawings. It also generates reports and provides substantiation for the changes which is perfect for submitting to clients.
Cons
I honestly don't have anything I dislike at the moment. Everything's been quick and easy, just like the review says.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 500+ employees
Less than a year
“Perfect for tracking programs and RFIs”
Pros
Honestly, everything about it helps especially with tracking uploaded programs and RFIs.
Cons
Everything's good. There's really nothing bad to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 500+ employees
Less than 6 months
“Great for tracking revisions, though alignment can be slightly off”
Pros
The ability to track changes from one revision to another is such a great tool. Sometimes the architect forgets to highlight a change but with this software, you can easily spot any changes.
Cons
Sometimes, the alignment between changes is a little off but with the different colors used for changes, it's easy enough to review.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Civil Engineering, 500+ employees
Less than 6 months
“Responsive and easygoing support team”
Pros
It's more than just the software. The team was really good at listening to our challenges and worked closely with us to develop a solution that met all the outcomes we were looking for.
Cons
Nothing at all. It worked perfectly for how we planned to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
