
Stack Software Reviews
Total 255 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars3%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Toma P.
Construction, 11-50 employees
“Simple to move around
Pros
I find it quite simple to get around which saves me a lot of time. It also helps me stay very well organized.
Cons
Honestly, what I like least about it is that sometimes I struggle to locate the measuring tools I need which can be frustrating.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Mark B.
Construction, 11-50 employees
“helpful for performing quantity takeoffs
Pros
At my level I find it helpful for performing quantity takeoffs and preparing early-stage project estimates. It enables our team to rapidly measure drawings and tweak quantities whenever necessary.
Cons
While the platform is feature-rich, I needed a bit of time to become comfortable with it. During very large projects I've observed that the system can occasionally lag when handling intricate plans.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
fannie c.
Electrical/ Electronic Manufacturing, 1-10 employees
“Useful for reading plan details
Pros
For my project, the tool is really simple to handle and I frequently turn to it to read the plan details because they clarify what I'm doing.
Cons
Sometimes the biggest frustration I have is that the counts arrive late or don't appear at all. It can't keep pace with how fast I move my mouse which leads to incorrect tallies.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Gary L.
Construction, 11-50 employees
“too time consuming
Pros
Because it's cloud-based, our data gets secure and protected. The updates and enhancements roll out automatically...
Cons
One thing I find complex is importing material prices. I have to add prices manually which eats up a lot of time. Every single item needs to be entered by hand and quite often I also have to translate vendor pricing into our internal pricing format which again takes up a lot of time.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
2
Dovonna R.
Construction, 11-50 employees
“Poor support and pricing
Pros
The measurement accuracy has been dependable, uploading plans is fairly simple and there are enough configurable options for each trade.
Cons
The pricing combined with poor management and support has been a major letdown. Despite contacting them repeatedly for assistance, I never received any meaningful help. From my perspective, the company shows very little integrity.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Kendall S.
Construction, 1-10 employees
“Wonderful experience with support
Pros
Not long ago I had a great interaction with their support team. I got puzzled by a takeoff calculation and reached out via chat. After a few messages back and forth someone suggested we jump on a quick Zoom. I shared my screen and within a minute or two we sorted the issue out. The whole process felt effortless and smooth.
Cons
Unfortunately, there still isn't a dedicated mobile app for the takeoff/estimate tool which bothers me. I use my phone often but the mobile website only lets you view content and doesn't allow editing so right now the experience on a phone feels pretty poor.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Sean L.
Construction, 500+ employees
“Userfriendly software
Pros
This tool is really user-friendly and I found it simple to train new project managers to use it. For instance, I recently had an intern go through our onboarding and he learned how to use it very quickly.
Cons
It sometimes has trouble with scaling, although it usually works great overall. When I import files, the scaling can become off at times which means I occasionally have to fix things manually.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mark W.
Construction, 11-50 employees
“reliable solution
Pros
I appreciate that it does the math as I go along. I simply highlight areas or measure lengths and it adds everything up immediately. I find it more reliable than calculating by hand, particularly on large jobs that have a lot of different elements.
Cons
On my very first attempt the figures were wildly inaccurate because I hadn't adjusted the scale correctly, though after that I found it fairly simple to fix.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Zachary Z.
Construction, 11-50 employees
“Stay away from it!
Pros
Honestly, I can't find any positives from my time with this company. I ended up buying on impulse and now I'm locked into a year-long commitment that I regret.
Cons
From what I experienced, this is the most rudimentary software compared to every other provider I checked out. They refuse to offer any refunds after purchase and I'm strongly advising anyone to search elsewhere instead.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
1
John B.
Construction, 11-50 employees
“Too costly
Pros
The drawing comparison feature and the ability to jump quickly to sections and details are outstanding.
Cons
I found the price to be a major downside as it's definitely expensive. In the end we chose not to adopt Stack, although it was probably the frontrunner during our evaluation because of what it offered.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Capucine L.
Commercial Real Estate, 1-10 employees
“effective for handling cost estimation
Pros
I think it is excellent for handling cost estimation and putting together quotes in the best possible way.
Cons
The main downside is that this solution is quite expensive and I also find customization can be complicated at times.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Alfiya m.
Computer & Network Security, 500+ employees
“Helpful trial but too limited to see the full value
Pros
They offer a seven-day free trial that lets me run up to two projects at the same time which is handy. There's also an estimation and takeoff tool included so I can explore those features and judge whether it's worth moving to the paid version.
Cons
I found that the free tier is quite limited in features and functionality so I don't really get a proper sense of what the full product can offer or what's in store if I upgrade.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
7
Zeke K.
Construction, 51-100 employees
“easy to use
Pros
I'm really fond of it overall. It's super easy to use and my team and I take full advantage of the integrations built into the platform.
Cons
One thing I really want is more markup tools like arrows, boxes, circles. I also wish the cloud markup tool were better so I could adjust the size of annotations instead of being limited to a single fixed size.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Randy M.
Events Services, 51-100 employees
“Accessible from anywhere
Pros
I can reach it from anywhere at any hour and it's been incredible. It lets our work keep progressing no matter if I'm at the office, out on site or working remotely so projects rarely stall and collaboration stays smooth.
Cons
I haven't run into any issues with it yet and everything's been running smoothly so far.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Jeffery T.
Computer Software, 11-50 employees
“love how they value feedback
Pros
They put out new features on a regular basis and genuinely seem to take user feedback into account. During my first week using it I managed to build a completely custom library of components and assemblies and overall I've been pleased with how the takeoff workflow performs.
Cons
It doesn't offer as many integration choices as some other providers which I find limiting when I want to connect it to certain tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Joe T.
Real Estate, 51-100 employees
“Highly customizable
Pros
I've found it highly customizable and laid out to present a polished, professional image while letting me include as much or as little information as needed.
Cons
It simply didn't include project management features yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Clement Z.
Retail, 1-10 employees
“Full marks to Stack!!!
Pros
I personally rate this software an overall 5 out of 5 because I find it simple to understand and use all of its features.
Cons
Using this software gives me tangible benefits and I notice advantages in productivity and ease of use. Nothing bad to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oluwa Locheyi h.
Retail, 11-50 employees
“Helps with planning
Pros
With Stack being a web-based program, I find it really helpful for planning, coordinating and managing construction projects and it even gives me a useful ballpark idea of what the costs might be.
Cons
The software's features can feel fairly complex and I had to set aside a significant amount of time just to get comfortable with how everything works.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Courtenay S.
Construction, 11-50 employees
“easily accessible
Pros
I really appreciate how easy it is to get around. Everything is clearly labeled and simple to reach.
Cons
Honestly, it feels somewhat dated in the way it operates and I believe many functions could be made more fully automated.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Magd A.
Computer Hardware, 1-10 employees
“Flexible product
Pros
For my day-to-day work I rely on it and I've found it simple to use and very adaptable. The project scheduling capability stands out as one of its most valuable features among many.
Cons
There are a few minor errors I've faced, though they don't prevent me from using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10