Total 45 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

38%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

E

erin

Construction, 11-50 employees

More than a year

5.0
April 2018

I find CF Data easy to use and learn.

Pros

I appreciate that it's simple and easy to navigate. Whenever I encounter an issue, I like that I can call the call center and use the online grab feature for assistance.

Cons

I wouldn't say I have many cons, but if I had to mention one, I'd wonder if CF Data could add some sort of "void" process for invoices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

E

Ernie

Construction, 51-100 employees

More than a year

5.0
April 2018

Easy to use great support

Pros

Bent Electrical has been using STRUCTURE for over 25 years, and I've been a user for 13 years. We use the AP, AR, GL, Purchase Orders, Payroll, Work Orders, and Project Management modules, and they all integrate seamlessly. Their support is outstanding, and they listen to their users. I highly recommend STRUCTURE to any construction company, regardless of size.

Cons

Like most software, it's not specifically designed for Bent Electrical. STRUCTURE helps by working with us to ensure we're getting the most out of their program.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N

Nichole

Not Specified, N/A employees

More than a year

5.0
April 2018

USING STRUCTURE MY SKIN IS CLEAR & MY CROPS ARE FLOURISHING. WELL NOT REALLY, BUT MY BUSINESS IS!

Pros

We are a commercial flooring dealer and use job costing for all our projects. We use Structure for sales, which then integrates into placing orders with vendors and receiving AP invoices. It's very efficient and reduces a lot of internal research on orders and amounts, as everything matches from bid to order to AP. On the AR side, there are multiple options for creating documentation based on project types and customers, which has been working well for us. Creating AIA application schedules directly from the bid process saves a lot of time!

Cons

My only con isn't really a con; it's just a heads-up that if you make a mistake, you have to follow all the steps to undo it. You need to void the item, re-enter it, and re-process it. There's no QuickBooks-style editing. It was tough for me to adjust at first, but it's helpful now as I can trace transactions and see what happened.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ruby

Construction, 11-50 employees

More than a year

4.0
April 2018

Great for construction!

Pros

I like the program's simplicity; it's very intuitive. I don't have to read through a manual to figure out where things go. I can easily follow the flow from screen to screen. And CF Data's willingness to customize is the best!

Cons

To keep things simple, some features are missing, but the essentials are there, and with each update, we get more features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Not Specified, N/A employees

Less than a year

5.0
April 2018

A great company who listens and responds to support questions.

Pros

The financial reporting feature is great for accurately tracking our jobs. Preparing proposals is simpler than with our previous system, and it's easier to catch any mistakes.

Cons

As with any software, there are things I'd like to customize more quickly. We'd appreciate more customization and editable fields in work orders.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

T

Tammy

Construction, 51-100 employees

More than a year

4.0
April 2018

Very user friendly! They are always trying to improve their product!

Pros

I like the ability to scan vendor invoices so others can view them without digging through a filing cabinet. The dispatch board shows all techs, allows you to open work orders from it, and issue POs. This software is very easy to learn and use! The customer service is excellent, quick responses and constant improvements and updates!

Cons

Some reports are hard to read. Customer statements can be confusing to understand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P

Patty

Not Specified, N/A employees

More than a year

4.0
April 2018

we use structure blue for our daily work order entry, billing, accounts payable and dispatching.

Pros

Scanning invoices to Vouchers is a great feature. Being able to print service reports is fantastic. Tech link adds more flexibility and timely billing to our system. The online service report shows the work order number in the subject line. Multiple sessions can be used simultaneously, saving time and improving efficiency.

Cons

Being able to upload a picture to a work order would be a significant improvement. WOE history is limited. When suspending an order for parts, the client's signature gets erased. If an update goes wrong, it's challenging to continue with the day. The dispatch board cannot move an entire column to the next day.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

D

Debbie

Not Specified, N/A employees

More than a year

4.0
April 2018

All in all it is a good system.

Pros

Structure Blue is intuitive and easy to navigate. Creating invoices and AIA forms is easy, and I enjoy the aging reports.

Cons

With AIA invoices, you can't make corrections after posting; you have to void them, which is too time-consuming. Statements are difficult for our customers to read.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

J

Jennifer

Not Specified, N/A employees

More than a year

5.0
April 2018

Great overall, user-friendly!

Pros

The customer service is fantastic. I love that they can log in and resolve issues that can't be handled over the phone. I also appreciate their efforts to help us transition to a more paperless operation.

Cons

It took a while to learn and get accustomed to, especially since I had to teach myself the software, but customer support is fantastic at responding when I have questions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

C

Carrie

Construction, 11-50 employees

More than a year

3.0
April 2018

There seems to be functionalities that do not sync together...example in the jmt/qmi.

Pros

The support team is quick and very helpful. They're always ready to assist or investigate issues and are very knowledgeable.

Cons

The submittal module could use some enhancements. It would be helpful to add and edit multiple lines in the document at once. It's improved over time, but there's still room for progress. The warehouse/stock/receiving material part is somewhat confusing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

10

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

More than a year

3.0
April 2018

It is a little outdated with software

Pros

It's a significant improvement over what we had before. We used to do everything manually, so it's streamlined the process and sped things up. Plus, we can now keep all our documents and information in one place.

Cons

It takes too many steps to get things done. It's also not as intuitive as it was described to us. Once we started using it, we found many aspects that didn't flow well or were not easy to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

More than a year

3.0
April 2018

Customer service is excellent, but there are some hiccups with flow

Pros

It helps us stay more organized and is more streamlined compared to our previous system where each person had their own Excel worksheet.

Cons

The warehouse inventory system is not very intuitive, especially when our warehouse staff have limited computer skills.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

6

E

erin

Construction, 11-50 employees

More than a year

5.0
April 2018

I find CF Data easy to use and learn.

Pros

I appreciate how accessible and easy to use it is. If I encounter any issues, I can call the support center and use their online feature to get help.

Cons

I don't have many complaints, but if I had to mention one, I'm curious if CF Data could introduce a "void" procedure for invoices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

E

Ernie

Construction, 51-100 employees

More than a year

5.0
April 2018

Easy to use great support

Pros

Bent Electrical has been using STRUCTURE for over 25 years, and I've been a user for 13 years. We use AP, AR, GL, Purchase Orders, Payroll, Work Orders, and Project Management modules, all of which integrate smoothly. Their support is excellent, and they listen to their users. I highly recommend STRUCTURE to any size construction company.

Cons

Like most software, it's not specifically tailored for Bent Electrical. STRUCTURE addresses this by working with you to ensure you're maximizing their program.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N

Nichole

Not Specified, N/A employees

More than a year

5.0
April 2018

USING STRUCTURE MY SKIN IS CLEAR & MY CROPS ARE FLOURISHING. WELL NOT REALLY, BUT MY BUSINESS IS!

Pros

As a commercial flooring dealer, we use job costing for all our projects. Structure helps us with sales, which then flows into placing orders with vendors and handling AP invoices. This integration cuts down on a lot of internal research, with everything matching from bid to order to AP. On the AR side, there are various options for creating documentation depending on the project and customer types. We use several formats, and it works well. The ability to generate schedules of value for AIA applications directly from the bid is a huge time saver!

Cons

My only drawback is not really a negative but a note that if you make a mistake, you have to follow all the steps to undo it, void the item, re-enter it, re-process it. There's no QuickBooks-style edit option where the mistake seems to disappear. It was challenging to get used to at first, but it's helpful for tracking changes and understanding discrepancies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ruby

Construction, 11-50 employees

More than a year

4.0
April 2018

Great for construction!

Pros

I like how simple the program is; it's very intuitive. I don't need to read a manual to understand where everything goes. The flow from screen to screen is easy to follow, and C/F Data's willingness to customize is fantastic!

Cons

To keep things simple, some features might be missing, but the essentials are present, and with each update, more features are added.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Not Specified, N/A employees

Less than a year

5.0
April 2018

A great company who listens and responds to support questions.

Pros

The financial reporting features are great for tracking our jobs accurately. Creating proposals is simpler than with our previous system, and it's easier to catch any omissions.

Cons

Like with any software, there are aspects where we'd like to customize things more quickly. We'd appreciate more customization and editable fields in work orders.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

T

Tammy

Construction, 51-100 employees

More than a year

4.0
April 2018

Very user friendly! They are always trying to improve their product!

Pros

I like the ability to scan vendor invoices so that others can view them without digging through a filing cabinet. The dispatch board shows all techs, and you can open work orders and issue POs from there. The software is easy to learn and use, and the customer service is excellent with quick responses. They are continually improving and updating the system!

Cons

Some reports are hard to read, and customer statements can be tough to interpret.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P

Patty

Not Specified, N/A employees

More than a year

4.0
April 2018

we use structure blue for our daily work order entry, billing, accounts payable and dispatching.

Pros

Scanning invoices to Vouchers is a great feature. Printing service reports is also very useful. Tech link adds flexibility and timely billing to our system. The online service report includes the work order number in the subject line. Multi-session capability saves time and boosts efficiency.

Cons

Adding a picture to a work order would be a significant improvement. WOE history is limited, and when suspending an order for parts, the client's signature is lost. If an update fails, it's hard to get out of it and continue working. The dispatch board also can't move an entire column to the next day.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

C

Carol

Construction, N/A employees

Free Trial

4.0
October 2014

First two months on a new system

Pros

It provides thorough information through reports but is still a basic and intuitive product to use. Plus, the support staff is fantastic.

Cons

It's not as useful as I had hoped for our specific type of work. It's geared more toward general contractors rather than specialty contractors.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8