
ToolWatch by AlignOps Reviews
Total 8 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars63%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Mohammad
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Helps manage our operations
Pros
I could scan barcodes and instantly check tools across different locations with ToolWatch. It made tracking the status and location of each item so much easier and nothing got missed in the process.
Cons
Have noticed a bit of lagging especially when I'm switching between the warehouse and jobsite modules. Its not frequent but it happens sometimes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Brad
Construction, 101-500 employees
More than a year
“Added value to our organization
Pros
This has really improved things for us by giving us a clear view of our assets. Plus the billing and purchase order features have been a game changer.
Cons
Would be nice if I could get more check ins from our account rep. It'd also be great if there were opportunities to attend conferences or similar events to meet other experienced users and share tips.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Jennifer
Construction, 1-10 employees
Less than a year
“Amazing platform
Pros
We are so impressed with how easy it is to use. Managing all of our tools and supplies is way better than with our previous program. Customer service has been outstanding too!
Cons
The invoices can't be customized which is a bit of a letdown. Plus setting it up can be pretty time consuming.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Tim
Construction, 51-100 employees
Less than a year
“Good experience with ToolWatch
Pros
Its really simple to use and I can easily pass that knowledge on to others when we're training new users since it is easy to understand too.
Cons
The report design could really use more layers of filtering to make it a truly valuable tool. Right now its a little limited in that regard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Russ
Electrical/ Electronic Manufacturing, 51-100 employees
More than a year
“Really pleased with how it works!
Pros
We get a lot of updates about what's happening and I personally use it to manage tool inventories and keep track of them. It works flawlessly for this purpose.
Cons
I don't see any drawbacks. Everything has been running pretty smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Mechanical or Industrial Engineering, 500+ employees
More than a year
“First-rate features
Pros
I appreciate the different features it offers which helps us out a lot in our work. It is very user friendly also.
Cons
What bugs me the most is the new cloud version. It is just not as quick as it used to be.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Story
Construction, 51-100 employees
More than a year
“Convenient software
Pros
I really like how easy it is to track everything on TOOLWATCH and as well make adjustments for rentals.
Cons
I wish I could adjust some features on my own but I have to reach out to support every time I want to make changes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Lucas
Construction, 51-100 employees
Less than 6 months
“Pretty neat software
Pros
It changed the way we manage consumable inventory and improved our accuracy. Plus, it helps us schedule and track equipment maintenance so we no longer need separate software for that.
Cons
The current costing methods don't really give me an accurate material inventory value from an accounting standpoint. I've been told an update is on the way to address that issue.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7