Total 4 reviews

2.5

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

25%

3

Stars

0%

2

Stars

75%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

T

Tim

Construction, 1-10 employees

Less than a year

2.0
May 2025

Needs Improvement

Pros

I honestly cannot recall any major advantages compared to other invoicing programs, as it doesn't seem to offer unique benefits over competitors.

Cons

From my perspective, the biggest drawbacks of Vertuoza are already written in my experience notes. They show how the system can sometimes feel unpolished and a bit amateurish, leaving room for a lot of improvement.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

O

Olivier

Construction, 1-11 employees

Less than 6 months

2.0
March 2025

Misleading Sales Claims

Pros

It's quite easy to be misled by the sales pitch that suggests the software will perfectly meet your needs which in reality was not the case for me.

Cons

Using the mobile app feels very limited since it doesn't provide access to most core features. Other than creating a quote by voice, I can't reach planning, interventions, or client details, which restricts its usefulness.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

4

S

Sabastien

Facilities Services, 1-12 employees

Less than 6 months

4.0
December 2024

Risky Investment

Pros

What stood out to me most was the human connection with the representatives, as their communication and relational approach felt genuine and supportive.

Cons

I think not having a trial period and being required to pay upfront for an entire year makes the investment riskier, especially for new users who aren't yet sure if it fits their needs.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

9

Functionality

7

L

LUC

Construction, 11-50 employees

Less than a year

2.0
November 2024

Doesn't Perform As Well As You'd Expect

Pros

I find that the software tries to handle multitasking but in practice it doesn't perform as expected and often falls short of what I need.

Cons

My opinion is that customer service and guidance could be stronger and tools like invoice management and dashboard functions would also benefit from improvements.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5