
Brandfolder Reviews
Total 11 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars18%
3
Stars0%
2
Stars0%
1
Stars9%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Non-Profit Organization Management, 500+ employees
More than a year
“A great DAM solution with many features
Pros
I appreciate the design and functionality of Brandfolder as a Digital Asset Management (DAM) system. It simplifies the process of finding assets, whether by search, filtering, or visual browsing. Uploading, organizing, locating, and sharing assets has become much more efficient, saving us significant time.
Cons
I wish there were more affordable options for smaller businesses and organizations. Many places need a solid DAM solution, but there aren't smaller-scale versions with fewer features and a lower price point.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Estelle
Apparel & Fashion, 11-50 employees
Free Trial
“Incredible software for brand portal
Pros
The platform's user interface is simple, flexible and easy to navigate. Brandfolder allows us to set up our own brand portal, which has been extremely useful.
Cons
Based on my experience, I can say this product is impressive. I didn't face any issues while using it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
8
Paleonum
Biotechnology, 11-50 employees
Less than a year
“It is one of the best
Pros
One of the standout features of Brandfolder is its well-organized structure. It enables us to manage our company's workflow easily, making the process much smoother.
Cons
The one thing I found challenging about Brandfolder was understanding some of the terminology used, which could be confusing initially.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Stephen
Hospital & Health Care, 500+ employees
More than a year
“Really made digital asset management 10 times easier for us.
Pros
Storing our company's digital assets in one centralized location was a significant challenge, but Brandfolder has made it simple and hassle-free. The ability to categorize and tag assets with metadata makes it far easier to retrieve and use our digital assets effectively, enhancing our distribution process.
Cons
Some of our team members are still getting used to the �add metadata� feature, and it seems to have a bit of a learning curve.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Raymond
Retail, 11-50 employees
Less than a year
“Really good software
Pros
It is an incredibly user-friendly digital asset management tool.
Cons
Brandfolder is a solid software solution and an easy to use digital tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Paola
Arts and Crafts, 1-10 employees
More than a year
“I loved the customer support
Pros
It offers a quick and simple method for managing all your assets in one place.
Cons
So far, I haven't had anything to complain about.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Zakary
Marketing and Advertising, 11-50 employees
More than a year
“I had the worst experience in 24 years! They stole nearly $13k from my company! BEWARE
Pros
There isn't a single positive feature I would highlight for this company or their products. (Note: This is a negative review.)
Cons
The sales team misrepresented the product's functionality and after several months of being told I needed to upgrade to access the features I was promised, the company is now refusing to issue a refund for software we didn't use.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
3
Woman
Arts and Crafts, 1-10 employees
More than a year
“Perfect way to organize your digital assets
Pros
I really like how the platform is organized to help users quickly find what they need. Whether it's artwork, articles, calendars or other materials, Brandfolder offers excellent categorization options to keep everything easy to access.
Cons
There's a bit of a learning curve for new users, so it's important to think from a user's perspective when organizing the assets.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Iago
Mechanical or Industrial Engineering, 101-500 employees
Less than a year
“It really saves your time
Pros
The customer service is truly outstanding! They've consistently resolved all of my issues. Using brandfolder has significantly improved our efficiency, saving us both time and money.
Cons
As with many modern software solutions, certain advanced features are locked behind higher-tier packages. These packages include features I don't necessarily need but come with a higher price tag.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Clement
Financial Services, 1-10 employees
Less than a year
“It is so easy to use
Pros
The platform's ease of use is crucial for our team and it's also compatible with multiple devices, adding to its convenience.
Cons
I didnt have any issues with the software on any of my devices, it works flawlessly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ishmael
Design, 1-10 employees
Less than 6 months
“Effectively manages our enterprise content
Pros
Brandfolder stands out for its versatility, with support for various devices like computers, android and iphones. It's a great all around solution for managing assets.
Cons
No issues with the software across any of my devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10