Total 11 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

18%

3

Stars

0%

2

Stars

0%

1

Stars

9%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Non-Profit Organization Management, 500+ employees

More than a year

5.0
September 2024

A great DAM solution with many features

Pros

I appreciate the design and functionality of Brandfolder as a Digital Asset Management (DAM) system. It simplifies the process of finding assets, whether by search, filtering, or visual browsing. Uploading, organizing, locating, and sharing assets has become much more efficient, saving us significant time.

Cons

I wish there were more affordable options for smaller businesses and organizations. Many places need a solid DAM solution, but there aren't smaller-scale versions with fewer features and a lower price point.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

E

Estelle

Apparel & Fashion, 11-50 employees

Free Trial

4.0
November 2023

Incredible software for brand portal

Pros

The platform's user interface is simple, flexible and easy to navigate. Brandfolder allows us to set up our own brand portal, which has been extremely useful.

Cons

Based on my experience, I can say this product is impressive. I didn't face any issues while using it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8

P

Paleonum

Biotechnology, 11-50 employees

Less than a year

4.0
November 2023

It is one of the best

Pros

One of the standout features of Brandfolder is its well-organized structure. It enables us to manage our company's workflow easily, making the process much smoother.

Cons

The one thing I found challenging about Brandfolder was understanding some of the terminology used, which could be confusing initially.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S

Stephen

Hospital & Health Care, 500+ employees

More than a year

5.0
November 2023

Really made digital asset management 10 times easier for us.

Pros

Storing our company's digital assets in one centralized location was a significant challenge, but Brandfolder has made it simple and hassle-free. The ability to categorize and tag assets with metadata makes it far easier to retrieve and use our digital assets effectively, enhancing our distribution process.

Cons

Some of our team members are still getting used to the �add metadata� feature, and it seems to have a bit of a learning curve.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

10

R

Raymond

Retail, 11-50 employees

Less than a year

5.0
October 2023

Really good software

Pros

It is an incredibly user-friendly digital asset management tool.

Cons

Brandfolder is a solid software solution and an easy to use digital tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Paola

Arts and Crafts, 1-10 employees

More than a year

5.0
September 2023

I loved the customer support

Pros

It offers a quick and simple method for managing all your assets in one place.

Cons

So far, I haven't had anything to complain about.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Z

Zakary

Marketing and Advertising, 11-50 employees

More than a year

1.0
June 2023

I had the worst experience in 24 years! They stole nearly $13k from my company! BEWARE

Pros

There isn't a single positive feature I would highlight for this company or their products. (Note: This is a negative review.)

Cons

The sales team misrepresented the product's functionality and after several months of being told I needed to upgrade to access the features I was promised, the company is now refusing to issue a refund for software we didn't use.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

3

W

Woman

Arts and Crafts, 1-10 employees

More than a year

5.0
February 2023

Perfect way to organize your digital assets

Pros

I really like how the platform is organized to help users quickly find what they need. Whether it's artwork, articles, calendars or other materials, Brandfolder offers excellent categorization options to keep everything easy to access.

Cons

There's a bit of a learning curve for new users, so it's important to think from a user's perspective when organizing the assets.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

I

Iago

Mechanical or Industrial Engineering, 101-500 employees

Less than a year

5.0
February 2023

It really saves your time

Pros

The customer service is truly outstanding! They've consistently resolved all of my issues. Using brandfolder has significantly improved our efficiency, saving us both time and money.

Cons

As with many modern software solutions, certain advanced features are locked behind higher-tier packages. These packages include features I don't necessarily need but come with a higher price tag.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

C

Clement

Financial Services, 1-10 employees

Less than a year

5.0
January 2023

It is so easy to use

Pros

The platform's ease of use is crucial for our team and it's also compatible with multiple devices, adding to its convenience.

Cons

I didnt have any issues with the software on any of my devices, it works flawlessly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

I

Ishmael

Design, 1-10 employees

Less than 6 months

5.0
December 2022

Effectively manages our enterprise content

Pros

Brandfolder stands out for its versatility, with support for various devices like computers, android and iphones. It's a great all around solution for managing assets.

Cons

No issues with the software across any of my devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10