Total 40 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

25%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 500+ employees

3.0

Great for translation but lacks multi-language

Pros

It's a decent tool for translation as it is fast, context-aware and consistently reliable. What stands out most is how well it picks up on context which makes the translations feel more natural and accurate. Definitely a dependable option when you need quality results quickly.

Cons

It still does not support many languages and some areas are not being translated correctly. It definitely needs some improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

AP
Ashish P.

E-Learning, 51-100 employees

5.0

Accurate and human-sounding

Pros

This is probably the most accurate and human-sounding machine translation out there. it has really raised the bar with its customization options and document translation. I can just use it without worrying about accuracy.

Cons

interface could use a bit of work. Honestly other than fewer restrictions on translation, there are not many major benefits to upgrading to the pro version. The cost for personal use feels a bit high but it's not a big deal for work purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Research, 51-100 employees

3.0

good translations but mobile app is problem

Pros

What I love most about it.. is how accurate its translations are. It works great for translating between English and Spanish, Spanish and French and even vice versa. It's quick, has lots of alternative phrase options and the new Deep Write feature is awesome.

Cons

Copying and pasting into the mobile app is such a headache. Plus the system often becomes idle because there are too many users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

AR
Armando R.

Translation and Localization, N/A employees

5.0

Useful rephrasing but lacks natural voice

Pros

i really like how I can rephrase sentences in different tones. I can toggle between the before and after translations to see exactly what changed which is super useful to put into practice.

Cons

The text-to-speech feature is off. It sounds robotic and I really need a more natural voice since I am learning French. Also they are missing Catalan which is disappointing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MV
Mateusz v.

Marketing and Advertising, N/A employees

4.0

nice creativity but memory feature remains broken

Pros

The AI function, speed and creativity are fantastic. I love being able to click on words in the translation and choose different options on the spot.

Cons

memory feature doesn't work and the customer service or IT department has not been able to fix it for months. It's still faulty.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GS
Georgios S.

Marketing and Advertising, N/A employees

5.0

Powerful spelling tool

Pros

it is the most powerful translation tool I've found when it comes to spelling. The Pro version also gives me more characters to work with which is really important for me.

Cons

I can't complain about anything. I am really satisfied with all the features that are available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR
Sebastien R.

Automotive, 101-500 employees

5.0

Supports many languages

Pros

the library of languages it supports is impressive. Its super useful for everyday use. I mainly use it for French, Swedish, English and German. Plus, I really like how fast the translations are.

Cons

I found an issue when I keep the navigator open. Sometimes I need to close or completely refresh it to access the website again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PF
Paula F.

E-Learning, 11-50 employees

4.0

works well with WordPress

Pros

What I appreciate about this translator is that it integrates perfectly with WordPress. It allows me to translate text while keeping HTML tags intact which makes working with the website's code much easier.

Cons

only issue I've had with it Pro is with the new versions. Sometimes the app stops responding because it overloads the CPU.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9

FA
Fabrizio A.

Hospital & Health Care, 1-10 employees

3.0

perfect for multilingual documents

Pros

you can upload different types of documents and the great thing is, it gives you the exact same document back but in a different language. this feature makes it so much easier to handle multilingual documents.

Cons

the errors in the original file are not always tracked properly.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

5

Functionality

8

MS
Marie-France S.

Translation and Localization, N/A employees

5.0

Unlimited free features

Pros

I love that the free features are unlimited and we can upload up to 100 documents per month. Plus, the memory translation feature is great too.

Cons

I don't really have anything to dislike but I'd say the limited language options are a downside. It supports fewer languages compared to something like Google Translate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RR
Russell R.

Entertainment, N/A employees

3.0

context-based translation can be tricky

Pros

The voices are fantastic...clear enunciation and full of energy. This is especially helpful for me since I use a cochlear implant and connect it to Bluetooth through the speech processor.

Cons

The context-based translation makes it hard to match French words with their English equivalents. I need a literal translation first to understand how a French person would say it and then I can get the context translation.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

AM
Adriaan M.

Translation and Localization, N/A employees

3.0

app full of issues

Pros

i appreciate being able to translate on the go with just a simple keyboard shortcut. Its such a convenient feature especially when I am multitasking or in a rush.

Cons

everything else is frustrating. there are bugs everywhere and every update seems to break the app. there's little to no support.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

DP
Dario P.

Computer Software, 500+ employees

4.0

Best accuracy with formatting issues with files

Pros

its definitely the best translator out there. I've tried a few others but none have matched the accuracy and ease of use that this one provides.

Cons

when translating from a file (like a PDF), I've found that the formatting of the translation is a bit off.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CC
Carla C.

Translation and Localization, N/A employees

3.0

server downtime is frustrating

Pros

As a freelance translator it Pro is hands down the best machine translation tool. The free version is awesome and it's so easy to use. I especially love the alternatives feature...it always gives me great word options that make fine-tuning translations super easy.

Cons

biggest downside of it is that the website or server goes down more often than I'd like which is frustrating. It also gets a little buggy now and then. As someone who relies on it daily for hours this can be pretty annoying especially since I am paying for the Pro version.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

TC
Tommaso C.

Design, 1-10 employees

5.0

fluent translations with great style

Pros

this is the translator that best supports language fluency and really gets the context. The ability to edit individual words in the resulting text is a must-have feature. The writing style option is also great.

Cons

Sometimes individual words are not as precise as I'd like them to be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BIVY
Bi Irie Valery Y.

Renewables & Environment, 11-50 employees

4.0

Supports only major languages

Pros

It covers the major languages spoken in Europe, plus Japanese and simplified Chinese. It saves so much time especially with the document translation feature. It also integrates easily with Microsoft Office.

Cons

only downside is that its limited to 30 languages.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EG
Elke G.

Marketing and Advertising, N/A employees

5.0

Accurate and fast

Pros

The accuracy of the translations and the speed of execution make using this product a real joy every day. I highly recommend it. And the best part? You can even use it for free.

Cons

No major downsides except that you have to log in occasionally. But I'm only mentioning this because it's something to note..especially when a company offers such affordable services, they can afford to check on the user's activity now and then.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WB
Wilfried B.

Transportation/ Trucking/ Railroad, 51-100 employees

3.0

adjusts tone well but struggles with technical language

Pros

its great how it differentiates between levels of English and takes regional language differences into account. whether its formal or casual language, it adjusts the tone to fit the context.

Cons

It can still be lacking when it comes to technical terms for specific industries.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MV
Marieken V.

Translation and Localization, N/A employees

3.0

easy to use but inconsistent

Pros

it is super easy to use for both text and document translations. Plus it has a great (though paid) API.

Cons

It's sometimes inconsistent especially within the same text or file.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

MH
Matt H.

Computer Software, N/A employees

4.0

Accurate translations with high cost

Pros

translation accuracy is always on point, delivering reliable and nuanced translations. I also love that it keeps the layout and formatting intact across different document types so the output always looks professional.

Cons

Cost can be an issue if you need to do a lot of translations...it can get expensive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8