
Yumpu Reviews
Total 15 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars13%
3
Stars7%
2
Stars7%
1
Stars13%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Norbert Rom
adRom Media GmbH, 51-100 employees
More than a year
“Excellent Backlink Value
Pros
Each uploaded PDF is automatically linked on the platform, creating valuable backlinks that improve domain authority and search visibility. SEO Boost: Publications are indexed quickly by Google, leading to significant traffic growth within weeks. User-Friendly Conversion: Effortless PDF-to-ePaper transformation with high-quality display and responsive design. Increased Organic Traffic: Consistent daily visitors from Google due to strong search engine trust. Platform Authority: Unique backlink trust from a well-established, high-authority platform.
Cons
Platform Dependency: SEO benefits rely on the platform’s ongoing authority and policies. Limited Custom Branding: Branding options may be restricted compared to self-hosted solutions. Feature Limitations: Advanced analytics or custom SEO tweaks may require a premium plan. Content Control: Publications are hosted externally, so full ownership over hosting environment is reduced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Iris
Libraries, 1-10 employees
Less than 6 months
“Overall, a solid product
Pros
The thing I like most about Yumpu is its simple, userfriendly design, which I have grown to know very well. I used the free version for quite some time and published my first lyrics. After upgrading to the full version, I can confidently say it was totally worth it. I now have access to all the tools and can use the platform much more effectively. I highly recommend it!
Cons
Ads in the free version are a bit annoying but it is still acceptable since you don't have to pay for it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdul
Animation, 11-50 employees
Less than 6 months
“The best solution available
Pros
Yumpu offers a very userfriendly and pleasant solution for anyone looking to create and manage publications.
Cons
Honestly there is nothing I dislike about it because everything is great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sabrina
Accounting, 1-10 employees
More than a year
“Completely satisfied with it
Pros
Their customer service is clear, friendly and provides solid advice. I really appreciate how helpful they have been. I find the content on the site to be very well organized.
Cons
I could not find any drawbacks and seriously don't know what to mention here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Design, 1-10 employees
Free Trial
“Very pleased with the results
Pros
It has everything in it as I wanted it to be. Customer support is outstanding like top notch service. I am very satisfied with my experience.
Cons
Absolutely nothing negative to say. I'm very satisfied and the support team always helps me quickly with any questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franz
Accounting, 51-100 employees
Free Trial
“Effective tool that is easy to use
Pros
This platform is extremely easy to operate. The interface is clear and everything is simple to understand, making it really easy to use.
Cons
Nothing much just that the design reminds me of something from the '80s.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Srdan
Import and Export, 11-50 employees
Less than 6 months
“Simply the best
Pros
I love everything about it! The organization and clarity of the interface are excellent, making it super easy to use. Everything is perfectly positioned, which makes the entire experience top-notch.
Cons
There are no disadvantages at all, only positives. I am very happy with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Architecture & Planning, 1-10 employees
Less than 6 months
“Scam with dishonest tool
Pros
Sharing documents on it is very simple and straightforward, which is really great for me.
Cons
I used YUMPU for a 30 day free trial to write my final thesis but when I thought I had canceled, I was still charged �215 after 30 days. Their site was very unclear and so hard to navigate. I had no warning, no email and no billing info and instead of the monthly charge at �20, they charged me for an annual subscription and when I asked for a refund, they ignored my request. This caused me to go into overdraft, incurring additional fees. As a student, this was really a huge burden for me. I'm extremely frustrated because the service was poor and I will never use it again. I learned that I wasn't alone in facing this issue. Avoid this company!
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Alexia
Banking, 1-10 employees
Free Trial
“Fantastic company
Pros
Their team's expertise really stands out. I'm impressed by how well they offer advice and it's a great resource to have access to.
Cons
Honestly I have not encountered any problems so far! I don't foresee anything negative either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Management Consulting, 1-10 employees
More than a year
“Easy-to-use API
Pros
I've found that using it allows me to access a variety of modules, making the platform versatile. Integrating it into our existing ERP system was also simple and easy via the API interface. The handling is very smooth and easy to navigate. I would gladly recommend it due to the modular design.
Cons
The user interface is still being expanded but a new version will be available soon.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rick
Entertainment, 1-10 employees
Free Trial
“Yumpu's free trial is a trap that cost me $240
Pros
I only used a small feature during the free trial version but I found the billing practices to be unfair. I would advise staying away from this service.
Cons
Yumpu refused to refund me after charging my PayPal account $240 for an annual subscription because I missed the cancellation deadline by 5 MINUTES! I told them, "This is unreasonable. No other company would deny a refund under these circumstances. I tried out a small component, forgot to cancel and now you are hanging me on a technicality. I cancelled immediately once I saw the charge but you still want to keep my payment. That's abusive! I'm escalating this to PayPal. If you sent me a warning email, it must've gone to spam but had I seen it, I would've cancelled. People will learn from my experience and you will lose customers because of this behavior." So here I am warning you all.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Every Maria
Information Technology and Services, 1-10 employees
More than a year
“Provides an interactive experience for customers
Pros
Yumpu provides plenty of customization options for both the publication and presentation style. The upload process is quick and easy and the interactive features like sharing and embedding, along with Google indexing, really help increase the reach of my publications.
Cons
The product hasn't changed in a while. New and helpful features would be a welcome addition.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Min
Publishing, 1-10 employees
More than a year
“I used to love Yumpu, but not anymore
Pros
It's easy to use and navigate, although it's unfortunate that it changed recently.
Cons
Bad customer service and only available with an annual payment plan, which makes it difficult for small nonprofits to afford.
Rating Distribution
Ease of use
8
Value for money
1
Customer Support
1
Functionality
5
German
Graphic Design, 1-10 employees
More than a year
“Conditional loyalty..your worst enemy if you don't pay
Pros
Loading and downloading speed is excellent. The platform's usage measurement features are helpful, and the tools are well-presented, making it easy to work with the platform quickly and efficiently.
Cons
It lacks "animated" interactive buttons like the ones offered by Flipsnack and it bombards users with ads in publications if you stop paying for a plan.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
3
Functionality
5
Cesar
Marketing and Advertising, 101-500 employees
More than a year
“Create a more interactive experience for your readers
Pros
Yumpu offers a wide range of customization options for your publications and how they are presented to your audience. The uploading process is simple and easy to follow. There's also a metrics dashboard to track your best performing publications and you can provide interactive options like downloading and changing the publication's style for your audience.
Cons
Customer support could be better but this may be because it's a European software company. Their customer service doesn't match up to that of U.S.-based companies and the features and dashboard have remained stagnant for the last three years. It's time for an update.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
5
Functionality
8