Total 15 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

13%

3

Stars

7%

2

Stars

7%

1

Stars

13%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

NR

Norbert Rom

adRom Media GmbH, 51-100 employees

More than a year

5.0
August 2025

Excellent Backlink Value

Pros

Each uploaded PDF is automatically linked on the platform, creating valuable backlinks that improve domain authority and search visibility. SEO Boost: Publications are indexed quickly by Google, leading to significant traffic growth within weeks. User-Friendly Conversion: Effortless PDF-to-ePaper transformation with high-quality display and responsive design. Increased Organic Traffic: Consistent daily visitors from Google due to strong search engine trust. Platform Authority: Unique backlink trust from a well-established, high-authority platform.

Cons

Platform Dependency: SEO benefits rely on the platform’s ongoing authority and policies. Limited Custom Branding: Branding options may be restricted compared to self-hosted solutions. Feature Limitations: Advanced analytics or custom SEO tweaks may require a premium plan. Content Control: Publications are hosted externally, so full ownership over hosting environment is reduced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Iris

Libraries, 1-10 employees

Less than 6 months

5.0
October 2024

Overall, a solid product

Pros

The thing I like most about Yumpu is its simple, userfriendly design, which I have grown to know very well. I used the free version for quite some time and published my first lyrics. After upgrading to the full version, I can confidently say it was totally worth it. I now have access to all the tools and can use the platform much more effectively. I highly recommend it!

Cons

Ads in the free version are a bit annoying but it is still acceptable since you don't have to pay for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abdul

Animation, 11-50 employees

Less than 6 months

5.0
September 2024

The best solution available

Pros

Yumpu offers a very userfriendly and pleasant solution for anyone looking to create and manage publications.

Cons

Honestly there is nothing I dislike about it because everything is great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sabrina

Accounting, 1-10 employees

More than a year

5.0
May 2024

Completely satisfied with it

Pros

Their customer service is clear, friendly and provides solid advice. I really appreciate how helpful they have been. I find the content on the site to be very well organized.

Cons

I could not find any drawbacks and seriously don't know what to mention here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Design, 1-10 employees

Free Trial

5.0
May 2024

Very pleased with the results

Pros

It has everything in it as I wanted it to be. Customer support is outstanding like top notch service. I am very satisfied with my experience.

Cons

Absolutely nothing negative to say. I'm very satisfied and the support team always helps me quickly with any questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Franz

Accounting, 51-100 employees

Free Trial

5.0
April 2024

Effective tool that is easy to use

Pros

This platform is extremely easy to operate. The interface is clear and everything is simple to understand, making it really easy to use.

Cons

Nothing much just that the design reminds me of something from the '80s.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Srdan

Import and Export, 11-50 employees

Less than 6 months

5.0
March 2024

Simply the best

Pros

I love everything about it! The organization and clarity of the interface are excellent, making it super easy to use. Everything is perfectly positioned, which makes the entire experience top-notch.

Cons

There are no disadvantages at all, only positives. I am very happy with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Architecture & Planning, 1-10 employees

Less than 6 months

1.0
March 2024

Scam with dishonest tool

Pros

Sharing documents on it is very simple and straightforward, which is really great for me.

Cons

I used YUMPU for a 30 day free trial to write my final thesis but when I thought I had canceled, I was still charged �215 after 30 days. Their site was very unclear and so hard to navigate. I had no warning, no email and no billing info and instead of the monthly charge at �20, they charged me for an annual subscription and when I asked for a refund, they ignored my request. This caused me to go into overdraft, incurring additional fees. As a student, this was really a huge burden for me. I'm extremely frustrated because the service was poor and I will never use it again. I learned that I wasn't alone in facing this issue. Avoid this company!

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Alexia

Banking, 1-10 employees

Free Trial

5.0
February 2024

Fantastic company

Pros

Their team's expertise really stands out. I'm impressed by how well they offer advice and it's a great resource to have access to.

Cons

Honestly I have not encountered any problems so far! I don't foresee anything negative either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Management Consulting, 1-10 employees

More than a year

5.0
February 2024

Easy-to-use API

Pros

I've found that using it allows me to access a variety of modules, making the platform versatile. Integrating it into our existing ERP system was also simple and easy via the API interface. The handling is very smooth and easy to navigate. I would gladly recommend it due to the modular design.

Cons

The user interface is still being expanded but a new version will be available soon.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rick

Entertainment, 1-10 employees

Free Trial

1.0
February 2024

Yumpu's free trial is a trap that cost me $240

Pros

I only used a small feature during the free trial version but I found the billing practices to be unfair. I would advise staying away from this service.

Cons

Yumpu refused to refund me after charging my PayPal account $240 for an annual subscription because I missed the cancellation deadline by 5 MINUTES! I told them, "This is unreasonable. No other company would deny a refund under these circumstances. I tried out a small component, forgot to cancel and now you are hanging me on a technicality. I cancelled immediately once I saw the charge but you still want to keep my payment. That's abusive! I'm escalating this to PayPal. If you sent me a warning email, it must've gone to spam but had I seen it, I would've cancelled. People will learn from my experience and you will lose customers because of this behavior." So here I am warning you all.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

EM

Every Maria

Information Technology and Services, 1-10 employees

More than a year

4.0
January 2024

Provides an interactive experience for customers

Pros

Yumpu provides plenty of customization options for both the publication and presentation style. The upload process is quick and easy and the interactive features like sharing and embedding, along with Google indexing, really help increase the reach of my publications.

Cons

The product hasn't changed in a while. New and helpful features would be a welcome addition.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Min

Publishing, 1-10 employees

More than a year

2.0
July 2023

I used to love Yumpu, but not anymore

Pros

It's easy to use and navigate, although it's unfortunate that it changed recently.

Cons

Bad customer service and only available with an annual payment plan, which makes it difficult for small nonprofits to afford.

Rating Distribution

Ease of use

8

Value for money

1

Customer Support

1

Functionality

5

G

German

Graphic Design, 1-10 employees

More than a year

3.0
February 2023

Conditional loyalty..your worst enemy if you don't pay

Pros

Loading and downloading speed is excellent. The platform's usage measurement features are helpful, and the tools are well-presented, making it easy to work with the platform quickly and efficiently.

Cons

It lacks "animated" interactive buttons like the ones offered by Flipsnack and it bombards users with ads in publications if you stop paying for a plan.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

3

Functionality

5

C

Cesar

Marketing and Advertising, 101-500 employees

More than a year

4.0
September 2022

Create a more interactive experience for your readers

Pros

Yumpu offers a wide range of customization options for your publications and how they are presented to your audience. The uploading process is simple and easy to follow. There's also a metrics dashboard to track your best performing publications and you can provide interactive options like downloading and changing the publication's style for your audience.

Cons

Customer support could be better but this may be because it's a European software company. Their customer service doesn't match up to that of U.S.-based companies and the features and dashboard have remained stagnant for the last three years. It's time for an update.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

5

Functionality

8