VO
Veeral O.
Mid-Market, 500+ employees
4.0
“Flexible channels and clean design”
Pros
Right from the start, the platform feels remarkably simple to use. It works well across any browser, includes contact management and supports both voice and digital channels for handling customer interactions. The agent interface is also thoughtfully designed and comfortable to work with.
Cons
Pricing doesn't follow a standard structure and can differ from one customer to another. It would also be much better if a free trial option were available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7