BoldTrail

BoldTrail Platform Reviews

Total 25 reviews

3.4

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

16%

3

Stars

4%

2

Stars

12%

1

Stars

24%

Satisfaction score

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

RS

Renee S.

Real Estate, N/A employees

Less than a year

5.0
May 2025

Connected and organized

Pros

Keeping in touch with my sphere has been much more consistent with this and the task creation features help me stay on track. I also really appreciate being able to track and make use of my vitals.

Cons

The hardest part for me was learning how to build the landing pages.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

RT

Remi T.

Real Estate, N/A employees

Less than 6 months

5.0
May 2025

Smart campaigns and website tools

Pros

Between Property Boost, the CRM and the smart campaigns, this platform gives me a really great setup. I also appreciate being able to manage my own website directly which makes everything feel more connected and efficient.

Cons

One thing that could be improved is that some properties don't show MLS numbers which makes sharing those listings with my clients a bit harder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Mindy M.

Real Estate, N/A employees

More than a year

5.0
May 2025

all-in-one lead automation

Pros

Having every lead flow straight into my CRM automatically has been a huge plus. The campaign automation saves a lot of time and having IDX and listing marketing combined in one platform makes everything much more convenient.

Cons

At times, the platform can be a little glitchy. For example, when sending a blast text, it has occasionally sent duplicate messages twice.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GM

Gabi M.

Real Estate, N/A employees

More than a year

1.0
April 2025

Hidden fees with poor ROI

Pros

Honestly, there was nothing positive about this experience. The customer service was awful, communication was poor throughout, the onboarding process was terrible and there were hidden fees at every turn.

Cons

We ended up paying more than 200k in fees and got absolutely no return on investment. On top of that, they renewed the contract without any notice and would not let us cancel it. There were also countless hidden charges--for example, website design was quoted at 5k and we are not even able to update the site ourselves because we are forced to use their tech team.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

3

RP

Ruth P.

Real Estate, N/A employees

Less than 6 months

1.0
March 2025

Profile setup issues

Pros

Creative side is really nice and the templates are flexible enough to customize without much trouble.

Cons

My profile was set up incorrectly and even after four days, it still hasn't been fixed. At this point, it's just not worth my time.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

3