Booxi Reviews
Total 5 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Successful onboarding experience”
Pros
Getting the appointment module up and running was easy, the support team is very responsive and above all, the tool is very user-friendly. That applies both on the front end and in the back office. It really delivers what you expect from this kind of software.
Cons
One thing that's missing is the ability to automatically duplicate certain services. Right now, it still requires some manual work that could definitely be automated further.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Good fit for small teams”
Pros
It's easy to work with and serves as a great option when a small business has only limited needs.
Cons
Once my business started growing, the available features were no longer enough to keep up.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Not Specified, N/A employees
“Simple setup”
Pros
Once everything was set up, managing it was very easy and convenient.
Cons
The online booking calendar seems to focus more on employee scheduling on the site which wasn't really useful in my case since I didn't need that feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
“Helpful features with great support”
Pros
Right from onboarding, the training and support from their team have been fantastic. The product is very simple to use and I really enjoy all the small features it includes. The automatic text and email functions are especially helpful for our customers and the different scheduling options are a really nice addition too.
Cons
Honestly, I have nothing negative to say. It's a really great product, simple to use and I'd highly recommend it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Outstanding customer service”
Pros
This software is simple to use and the customer service has been outstanding. I always get a callback and the follow-up is quick. During the first lockdown, I even received a phone call letting me know that since I had been a client for a few years, they had decided to waive my monthly fees while the clinic was closed.
Cons
From time to time, the system would lag a little.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10