Duprez P.
Not Specified, N/A employees
“Responsive support and easy setup”
Pros
Right away, the service felt very user-friendly and whenever I have a question, support is there with an answer. They stay available, give useful advice on how to make my chatbots better and it really feels like they pay attention when I suggest new features.
Cons
If there's one area that could be stronger, it's the limited connection options since it currently relies on Facebook/Gmail without many alternatives. A LinkedIn integration would make a lot of sense for a B2B tool like this although I'm pretty sure the team is already working on it ;)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
“flexible chatbot builder”
Pros
Using it feels very easy and the flexibility is a big plus. In one place with the same set of tools, you can build a chatbot for Facebook Messenger, a website and even Google Home.
Cons
One thing I'd still like to see is push notifications for web chatbots, similar to what's already available for Messenger.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Gregory H.
Not Specified, N/A employees
“Quick chatbot setup”
Pros
Getting a powerful chatbot up and running is very easy. I understood how to implement it in about five minutes.
Cons
The AI feature can be a bit slow when it's working with thousands of records.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8