Call Center Studio Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
VB
Valery B.
Not Specified, N/A employees
4.0
“Online department access”
Pros
Getting in touch with different departments for questions is really convenient. Employees no longer have to go all the way to the station just to ask or confirm something. With the current situation limiting face-to-face interaction, this has been especially useful.
Cons
The only issue on my end is that the chat box feels a bit too small and can be slightly inconvenient especially when something suddenly pops up on the PC.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8