Climbo

Climbo Reviews

Total 10 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

0%

3

Stars

20%

2

Stars

0%

1

Stars

20%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

YOM
Yusuf Oluwaseyi M.

Not Specified, N/A employees

5.0

“Growth that brings client wins”

Pros

These days it does much more than just collect reviews. The white-label sales training and positioning gave me the confidence to offer reputation management as a service and helped me bring in clients for Reviewnicely. Setup is easy, clients have no trouble using it and the email review requests perform really well. It offers strong value for the price and keeps the focus on actual business growth rather than just piling on software features.

Cons

One thing that could be better is the API documentation which still feels like it could be simplified. Even so, the core functionality works reliably and keeps getting better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SS
Severi S.

Not Specified, N/A employees

1.0

“Compliance concerns hurt trust”

Pros

At least the most basic parts of the platform function to some extent.

Cons

They market the platform as GDPR compliant but in practice it's nowhere close. Even their team admits that in their private community yet they continue to mislead new customers with compliance claims. There's also no support at all on weekends even when serious issues bring the service to a halt. That makes it a risky SaaS to rely on for running a business. On top of that, it's missing very basic functionality, including CSV import for reviews.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

TF
Thomas F.

Not Specified, N/A employees

3.0

“Simple platform but confusing upgrade”

Pros

The platform is easy to use and comes with a few nice extra features.

Cons

It was pretty frustrating to realize that the deal I bought which was advertised as unlimited everything, felt more like a misleading loss leader. After paying for the Unlimited plan, I didn't get white-label access or even the premium features that were supposed to be included. Then once inside the app, I was hit with another $2970 charge to unlock the "Premium" version. Without paying for that upgrade, the app feels weak.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

5

RB
Richard B.

Not Specified, N/A employees

1.0

“Lifetime deal failed expectations”

Pros

At first, the offer looked incredibly appealing, under $45 for a lifetime deal with unlimited clients. Now it makes sense why it was priced that way.

Cons

They changed the terms of the deal and didn't stick to what was originally promised.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

4

JS
Jane S.

Not Specified, N/A employees

5.0

“Effective review collection”

Pros

Pulls together reviews from multiple platforms in one place.

Cons

Getting everything set up took a bit of work but the online help was fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Simon M.

Not Specified, N/A employees

5.0

“Smart review funnel setup”

Pros

One feature I really appreciate is the funnel system. When a customer leaves a negative review, it gets redirected to a private feedback page instead of being posted publicly which helps keep that review private.

Cons

Since the software is still in its early stages, you do need to be a bit patient with some bugs here and there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JL
Jenna L.

Not Specified, N/A employees

3.0

“missing features”

Pros

It was inexpensive to start with this tool and it was quick to set up which I really appreciated. The pricing is also very attractive right now so it feels like a strong value for the cost.

Cons

At the moment, it's still lacking a handful of features although I've heard those are on the way. I'm looking forward to seeing how the platform develops from here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

5

NM
Nicole M.

Not Specified, N/A employees

5.0

“Powerful platform for business growth”

Pros

Getting started with this software has been exciting because it's incredibly powerful. We're getting ready to launch our business and the interface has really stood out with how clean it is and how simple it is to move through. The unlimited businesses option makes it feel like the best investment I've made for my company. This is a highly in-demand service and feels like the new kind of word-of-mouth marketing. I'm genuinely thrilled to be part of it. Keep up the excellent work, IT.

Cons

My only complaint is not discovering it earlier. I can already tell this is going to be a real game changer for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM
Mahesh M.

Not Specified, N/A employees

5.0

“Top-notch reputation management”

Pros

Among the reputation management options I've used, this is one of the best for handling reviews and maintaining a strong brand reputation.

Cons

Every feature works really well and the platform is user-friendly while also being simple to integrate with other tools.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AC
Adriano C.

Not Specified, N/A employees

5.0

“Flexible ratings control”

Pros

Thanks to how simple the tool is to use and handle, along with the features it offers, there are plenty of options available for creating and managing ratings.

Cons

It would be even better if there were a way to build multiple widget versions using selected ratings.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10