Customerscore.io Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Small-Business, 11-50 employees
“Helpful insights”
Pros
One of the best parts has been how responsive and helpful the support team is. The platform gives me a clear view of customer health trends and feature adoption and the Slack alerts make it much simpler to see how customers are engaging with the product so we can deliver a better experience. Getting everything set up in the beginning was easy too.
Cons
An added integration would make the experience even better especially when it comes to getting more value out of the playbooks feature.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9