ID
Iyare D.
Computer Software, 51-100 employees
Less than a year
5.0
“Excellent multichannel client communication”
Pros
Connecting with clients on the channels they already prefer is very convenient and works really well.
Cons
At times the software is a bit slow when delivering messages to clients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VU
Victor U.
Financial Services, 51-100 employees
Less than a year
5.0
“simple to track conversations”
Pros
Keeping up with conversations is very simple and setting up automated responses with their bot is just as simple.
Cons
Nothing to complain about at the moment. The software has been working really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9