EdgeTier Reviews

Pros

Getting started with it was very simple and the platform feels user friendly from the start. It uses AI in a genuinely practical way which is especially helpful for an operation that supports multiple brands. Another big plus is that the product keeps improving over time which makes it feel like the team is actively investing in making it better.

Cons

There isn't a way to access separate instances for different brands which would make it much cleaner and more organized when giving clients access to their own chat conversations.