Arjan ter Huurne
Marketing and Advertising, 1-10 employees
More than a year
“Solid set of features”
Pros
Really solid set of newer features here, especially Reserve with Google, bulk menu uploads and Apple Maps integration. It also saves us a lot of time by handling local optimization at scale and the credit-free GEO-grids plus competitor monitoring add even more value.
Cons
The free trial felt pretty limited since it didn't last very long and I was only able to do one bulk upload before needing to upgrade. There are also occasional bugs although the team usually fixes them quickly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Roland Kettle
Marketing and Advertising, 1-10 employees
Less than 6 months
“Exceptional SEO-focused features”
Pros
The SEO-focused features have been incredibly helpful, especially the geogrid rank tracking. Bulk optimizations save a ton of time and the new Reserve with Google feature has already improved performance for several of my clients.
Cons
There's no MCP support yet and since we rely heavily on Claude, that limits how much we can automate right now. The AI agent feature is promising but we'd definitely like to take it further.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Niki de Jonge
Marketing and Advertising, 51-100 employees
Less than 6 months
“Helped me save time”
Pros
Right away, the tool gave me a solid overview that helped me save time. The bulk editing features are really useful, the AI recommendations add a lot of value and the credit-free GEO grids are a big plus. Competitor tracking has also been very helpful.
Cons
I ran into a few minor bugs at first but the support team resolved them quickly. Aside from that, there really wasn't anything I disliked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ramon Gulikers
Marketing and Advertising, 1-10 employees
Less than a year
“Top tool for local visibility”
Pros
Having access to credit-free GEO grids, responsive customer support and a competitive price compared to other tools makes this platform stand out. GMBapi is, in my view, the best and most simple tool for improving and monitoring the online local visibility of multiple clients. Managing reviews and online reputation is especially useful and scales really well.
Cons
Every now and then there are a few UX bugs but they get fixed quickly once you report them. Other than that, I don't really have any real complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Tara Abbott
Marketing and Advertising, 11-50 employees
Less than a year
“Perfect for managing a large number of locations”
Pros
Managing a large number of locations at scale is much more doable with this platform. The customer support team has been fantastic and they consistently release new features while genuinely taking our feedback into account.
Cons
A few functions still can't be completed in bulk through the UI so we have to coordinate with customer support behind the scenes to get those handled. It would be much better if we could do that directly within the platform.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Daniele Barillari
Marketing and Advertising, 1-10 employees
Free Trial
“Helpful rating improvement insights”
Pros
The platform is very user-friendly and simple to work with. It's simple to use and it also gives plenty of useful suggestions on how to improve the ratings of your pages.
Cons
The only thing that feels a bit unclear is the refresh process and some of the statistical calculations although that may be more related to Google since I run into the same issues even outside the platform on Google GMB.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Urvashi Bagai
Hospital & Health Care, 51-100 employees
Less than a year
“Valuable for our team”
Pros
After a few months of using this GMB API tool, it has become incredibly valuable for our team. We handle more than 600 business listings and managing all of that manually used to be a real headache, slow, repetitive and hard to keep up with. This tool makes a huge difference when it comes to updating hours, replying to reviews, posting updates and syncing location details. The part I appreciate most is that it brings everything together in one place. Since it's all connected through the API, updates show up almost immediately. We've even been able to automate some of our regular tasks which has saved us a lot of time.
Cons
The only limitation right now is bulk uploading services to listings since that still isn't available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Jens Verver
Marketing and Advertising, 1-10 employees
Less than a year
“Clean dashboard”
Pros
Right from the start, the dashboard feels clean and simple which makes everything quicker to manage. It saves a lot of time, especially when replying to reviews and creating Google posts in one place. The upcoming features also look very promising and make the platform feel like it's headed in a really good direction.
Cons
Some features are still not available yet since the product is still being developed so some parts are clearly a work in progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Kurt De Leeuw
Retail, 101-500 employees
Less than a year
“Lets us handle tasks in bulk”
Pros
Early in 2024, the owner introduced us to his Google My Business solution and we decided to give the service a try. With nearly 20 locations to manage, keeping all our Google My Business pages updated takes a significant amount of time, especially when it comes to monitoring reviews and publishing relevant content through Google Posts. It has made that process much more manageable by letting us handle tasks in bulk from one central overview. The AI support also helps improve the quality of our review responses and the time we now spend replying to reviews has dropped dramatically.
Cons
A few parts still need to be handled directly in the Google My Business Business Dashboard. Things like uploading photos, changing attributes or updating special dates can't all be done inside it yet. Also, when a customer leaves a review with a photo attached, that image does not appear alongside the review within it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sunny Chaudhary
Cosmetics, 500+ employees
Less than a year
“Provides useful insights”
Pros
Having everything in one place is the biggest advantage, replying to reviews, monitoring analytics for our Google Business Profiles and handling multiple locations without any hassle. It saves us a lot of time, helps us stay on top of customer engagement and gives us useful insights to improve our online presence.
Cons
It is definitely helpful but it still needs some improvements. Right now, it's missing bulk upload options for services, categories, descriptions and videos and adding those would make Google Business Profile management much more efficient.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Will Everingham
Retail, 1-10 employees
Less than 6 months
“All locations visible in one dashboard”
Pros
Being able to use it without any hassle and having every location visible in a single dashboard are the biggest advantages for me.
Cons
Their service is extremely hands-on and once they get on the phone, it's hard to get them off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Biswajit Saha
Marketing and Advertising, 1-10 employees
Less than a year
“Excellent value for money”
Pros
One thing that really stands out is the strong value for the price. I've mainly been using this software for GMB posting and it helps me handle a large volume of tasks quickly and accurately. It's also very useful for keeping an eye on the overall health of Google Business Profiles.
Cons
At this point, I haven't come across anything I dislike. Feedback actually gets acted on and improvement ideas are sometimes implemented surprisingly fast.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Bruno Vilan
Human Resources, 500+ employees
More than a year
“Support team always helps us”
Pros
Managing multiple Google Business Profile listings in bulk has been a big win for us. The tool is very simple to use and it lets us handle reviews across all our markets from one place. Customer support has also been solid whenever we needed help. Another really useful part is seeing all the keywords we're ranking for based only on our GBP locations.
Cons
I'd still like to see an API available so it can connect with our internal CMS and our internal dashboards through Looker Studio.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sander Vissers
Marketing and Advertising, 1-10 employees
Less than 6 months
“Improves clients' local SEO”
Pros
Across our agency, it is part of the daily workflow for improving clients' local SEO. It's really helpful for handling multiple store locations without things getting messy. From one dashboard, you can quickly check the health of every single location which makes optimization much more efficient. The built-in scheduling tool also makes Google posting simple and replying to reviews is quick and convenient. I also appreciate the reporting around response percentage and response time since it helps improve the customer experience. The platform gives strong insights for each location and makes side-by-side comparisons simple. That's especially useful for creating test groups and measuring the impact of changes made to a Google Business Profile so optimizations can be based on real-time data. Setting up locations is also simple, just connect the Google account that manages them. On top of that, the customer service has been excellent. The team really goes the extra mile, stays helpful and is open to feedback for improving the platform. Probably the biggest advantage is the pricing: it's the most affordable tool I've seen in this space and the value for money is well above its competitors.
Cons
Honestly, I don't have much negative to point out.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10