HelpShelf

HelpShelf Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Publishing, 1-10 employees

Less than a year

5.0

“Feature-packed and highly adaptable”

Pros

It feels like a powerhouse thanks to its integrations and built-in features and it works well across almost any kind of website or platform.

Cons

Getting everything set up does come with a bit of a learning curve and the sheer number of options can feel intimidating at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

ML
Mayo L.

Education Management, 101-500 employees

Less than a year

4.0

“useful analytics”

Pros

Getting started is simple. You just enter your site's URL and follow the setup guide. The analytics are also really useful for seeing the bigger picture of what visitors to your site are looking for.

Cons

For a simple blog this tool can feel like more than you really need. Integration options are also somewhat limited depending on which payment plan you're on.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7