HelpSpot Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KI
Katie I.
Architecture & Planning, N/A employees
5.0
“helpdesk and wiki done right”
Pros
Getting started with it was easy and it handles exactly what we need from a simple helpdesk ticketing system. Assigning tickets to techs is quick, looking back through older tickets is just as convenient and the built-in wiki feature works really well too.
Cons
Honestly, I can't think of any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10