Alejandro M.
Not Specified, N/A employees
“Reliable features”
Pros
From day one, the platform has been packed with useful features and has been very simple to work with. The pricing is reasonable, customer support has been exceptional and the team keeps adding new features without disrupting anything. After 6 months of use, we haven't experienced any slowdowns or downtime at all.
Cons
The only real hiccup was during the initial migration from our previous AMS, when there was a small error rate of under 10% in some of the transferred data and files. That said, the issues were resolved within days rather than weeks. Outside of that, we really haven't run into any other problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ryan M.
Not Specified, N/A employees
“Modern CRM”
Pros
After trying a lot of data analytics and CRM tools over the years, this one feels much more current. Most of the others seemed outdated, dull and hard to get around which made them pretty frustrating to use. I started using RadiusBob for my life and health insurance agency and being able to send client communications and documents straight to their phones instantly has been a big plus. I still haven't explored everything the system can do yet so I plan to leave a more detailed review later on.
Cons
Since it's a tech startup, there are still a few features you might find in more established platforms that aren't there yet. That said, after speaking directly with the company, it's clear they're updating the product constantly. I suggested three changes and two of them were completed just two days later. That's definitely one of the advantages of working with a startup, they move quickly and communication is very direct.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Jacob K.
Not Specified, N/A employees
“easy-to-use platform”
Pros
Right from the start, the platform has been very simple to navigate and the way the data is presented makes everything clear and readable. I've also been impressed by how much depth the software has especially with how many items are clickable and connected throughout the system. It really feels like a strong blend of the best parts of an AMS and a CRM.
Cons
I don't have any real complaints. I'm usually pretty resistant to change but this has ended up being a positive transition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10