Kenyt AI Agents Reviews
Total 16 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars31%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Financial Services, 500+ employees
Less than 6 months
“Works in my absence”
Pros
I really appreciate that it gets the work done on time even when I'm not available at that moment.
Cons
It doesn't perform properly when the data connection is down and the replies tend to come in late.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education Management, 51-100 employees
More than a year
“Efficient campaign tracking”
Pros
Campaign tracking works efficiently and the lead security is solid which helps keep operations running smoothly.
Cons
The dashboard could be more user-friendly especially when it comes to overall usability and navigation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Real Estate, 101-500 employees
More than a year
“Handy for repeat projects”
Pros
Once the initial setup is finished, it becomes really convenient to run more projects of a similar type.
Cons
One downside is having to keep a close eye on the bot's performance all the time. It would be even more beneficial if we could implement AI sooner.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Real Estate, 11-50 employees
Less than a year
“Stays up to date”
Pros
The service runs smoothly and stays consistently up to date.
Cons
I sometimes forget it's even there because it works so effortlessly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 500+ employees
More than a year
“Prompt service and clever automation”
Pros
Right from the start, their service has been incredibly prompt. I've been using the product for the past four years and the automation has been really impressive. I no longer have to stress about follow-ups at all.
Cons
I honestly haven't come across any downsides. It also didn't take a lot of effort to get everything working the way it should.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
Less than 6 months
“Quick response times”
Pros
I like how quickly it responded which helped me get the information I needed without wasting time.
Cons
didn't come across any major drawbacks while using Kenyt.AI.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 51-100 employees
More than a year
“Helpful insights”
Pros
It handles chat transaction steps well and does a good job of capturing user details along with useful insights.
Cons
when I log in again, the chat resumes from where the previous conversation ended.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Computer Software, 51-100 employees
Less than a year
“Smart lead automation”
Pros
i feel like it does a really good job of automatically capturing leads and organizing them into the right segments. The lead scoring and qualification features have also been very useful for helping us focus on the right prospects.
Cons
We still haven't explored every feature available so at this point I haven't come across any real downsides to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“smooth integration and powerful AI features”
Pros
This tool has stood out for its smooth integration, user-friendly interface and strong AI performance. It handles even complex customer queries through natural language processing in a very natural way which has noticeably improved response times and boosted customer satisfaction. The customization options are also very useful and the analytics provide meaningful insights that help strengthen overall customer engagement strategies.
Cons
Nothing to complain about at the moment, everything has been excellent.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, 101-500 employees
More than a year
“Well-integrated solution”
Pros
The CRM social media integration and now the smooth migration into WhatsApp marketing have all worked really well together.
Cons
AI-based patient appointment scheduling with slot-wise arrangement would make it even better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 500+ employees
More than a year
“Highly professional team”
Pros
After working with it for our company's automation requirements, I'm genuinely impressed with the results. Their bots have organized our operations in a big way, improving both efficiency and productivity. The team showed a high level of professionalism and technical know-how and they delivered user-friendly solutions that matched our needs really well. Their customer support was excellent too, always quick to respond and ready to help. Overall, Kenyt went beyond what we expected and made a real difference in our workflow. I'd definitely recommend them.
Cons
I'd still like to see integration with our HIS system to enable complete automation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Real Estate, 11-50 employees
Less than 6 months
“Well-organized interface”
Pros
The interface feels user-friendly and works well for day-to-day monitoring.
Cons
The dashboard design could be improved especially when it shows all sections at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
Less than 6 months
“Affordable pricing”
Pros
Getting started with it has been simple and integrating it with our CRM and customer support setup was just as simple. It's also priced competitively which makes the overall value even better.
Cons
At the moment, I really don't have any complaints to point out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Hospital & Health Care, 500+ employees
More than a year
“Solid dashboard”
Pros
The application dashboard works really well and the standard template approval process is well structured.
Cons
The reliance on their team for every request and customization is a downside. We're not able to make flow changes or handle bot development on our own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Real Estate, 11-50 employees
More than a year
“Fair pricing and helpful support”
Pros
The setup process didn't take much effort. The pricing feels reasonable for what's included, the features are useful and the customer service has been dependable whenever needed.
Cons
Would like to see a wider variety of chat bubble options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Real Estate, 101-500 employees
Less than 6 months
“Helps customers make the right choice”
Pros
It comes across as a polished, business-friendly addition to the website. It helps customers make the right choice and it also makes accurate customer profiling happen quickly.
Cons
The bot's response and turnaround time could still be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10