Total 25 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

32%

4

Stars

60%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

US

utkarsh s.

Utilities, 500+ employees

5.0
February 2020

user-friendly ui and fast onboarding

Pros

The user interface feels very user-friendly and it is simple to use overall. Getting users onboarded is quick and simple.

Cons

The product integration does take a fair amount of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TR

Tuhin R.

Internet, 500+ employees

4.0
February 2020

Smart user retargeting

Pros

The platform feels friendly and smart especially when it comes to understanding user behavior and helping with retargeting.

Cons

Nothing specific to complain about yet since I only started using it recently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

HG

Himanshu G.

Logistics and Supply Chain, 500+ employees

4.0
February 2020

Strong notifications and analytics

Pros

Push notification features work well and the analytics are solid too.

Cons

The delivery rate is lower than expected and problems don't get resolved quickly enough.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

9

AA

Ahsan A.

Online Media, 500+ employees

5.0
February 2020

Powerful metrics and push amplification

Pros

MoEngage stands out with an industry-leading range of metrics, strong data accuracy and a wide variety of notification delivery options. Push Amplification+ especially gives it a real edge over other platforms and feels like a feature that truly sets it apart.

Cons

A few parts could still use more customization, along with added features and functionality that would help make the notification sending process much faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Shilpa N.

Logistics and Supply Chain, 500+ employees

4.0
February 2020

User-friendly analytics and reporting

Pros

Quite convenient to use and the analytics are really helpful. The daily reports have also been excellent.

Cons

I haven't run into any issues yet. Overall it's been a solid tool and very simple to work with.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9