MyCuts

MyCuts Reviews

Total 15 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

20%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CH
Corey Hartzler

Consumer Services, 1-10 employees

Less than 6 months

5.0

“Appointment scheduling made simple”

Pros

Getting started with it was very simple and it really helped organize the way we handle appointment scheduling.

Cons

The setup instructions could have been clearer. I ended up reaching out to customer support to get clarification on reminder emails and the text messaging setup.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

LS
Lauren Stewart

Consumer Services, 1-10 employees

Less than a year

5.0

“Stores client records”

Pros

The platform is very user-friendly and I really appreciate that it keeps a record of all my clients.

Cons

There isn't anything major to complain about. I don't use the online features so I do wish there were a lower-priced package option for those of us who need less each month.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JA
Joan Aitcheson

Consumer Services, 1-10 employees

Less than a year

5.0

“Helpful appointment reminders”

Pros

The appointment reminders are really helpful and booking recurring appointments is quick and convenient.

Cons

Every now and then, certain emails or reminders don't get sent. The good thing is it's simple to see which ones failed and a lot of the time it comes down to the client's server.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JP
Judith Petrigac

Apparel & Fashion, 1-10 employees

Less than a year

5.0

“Appointment scheduling works beautifully”

Pros

Scheduling appointments for our clients is very simple which makes the whole booking process much more convenient.

Cons

It becomes a bit limiting when we want to have a receptionist log in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LP
LaDonna Porter

Cosmetics, 1-10 employees

Less than a year

5.0

“Everything in one place”

Pros

Having everything together in one place helps me stay much more organized.

Cons

I can't use it on my Apple Watch. I'd really like to just glance down and quickly see who's coming in next and what time their appointment is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZC
Zoe Crockett

Professional Training & Coaching, 1-10 employees

Less than a year

5.0

“Superb reminder and confirmation features”

Pros

Using this has been really simple. The reminder and confirmation features for clients are fantastic and since I started with it, I haven't had a single missed appointment. My clients really appreciate that function too.

Cons

It would be even better if there were a way to block book appointments like scheduling a full week at once or setting bookings for a certain number of days.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HR
Heather Ruedlinger

Consumer Services, 1-10 employees

Less than a year

5.0

“Fewer no-shows”

Pros

It's been really convenient to use and I'm seeing a lot fewer no-shows now.

Cons

It feels pricey for what I actually need and I wish there were an option to pay only for the reminder feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CM
Craig Mathias

Hospital & Health Care, 1-10 employees

Free Trial

5.0

“Free and uncomplicated”

Pros

Really good software that stays simple without feeling overly complicated and the fact that it's free makes it even better.

Cons

I don't have any negatives to mention. It's free and very simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CW
Claudia Weber

Consumer Services, 1-10 employees

Less than a year

5.0

“Simple to manage”

Pros

The appointment reminders and confirmations are fantastic and the app is really simple to use.

Cons

Honestly, I haven't come across anything I dislike about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EDLG
Eloisa De La Garza

Hospitality, 1-10 employees

Less than 6 months

5.0

“Organized scheduling that works”

Pros

I find it easy to operate and it helps me keep both my personal and professional appointments neatly organized.

Cons

It took me quite a while to locate the delete button but customer support was able to help me out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

SG
Shannon Grattan

Consumer Services, 1-10 employees

Less than a year

4.0

“Color-coded scheduling”

Pros

Having each service organized with its own color and time block makes the schedule much easier to read. It's really helpful to switch between a full month view and a week view depending on what I need to check.

Cons

I'd really like a way to pull up a client's history directly, including the services they had before and what they paid, without needing to go back through the calendar.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

MK
Melanie Keavney

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0

“Handy auto-booking feature”

Pros

Having appointments set automatically on a regular schedule is something I really enjoy.

Cons

The only frustrating part is when the app goes offline while I'm on the road.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AC
Azure Collins

Philanthropy, 1-10 employees

Less than a year

5.0

“Love the inventory feature”

Pros

Very easy to handle and the inventory feature is something I really love. It's also convenient to use on the go from whatever device I have with me.

Cons

Since I run a one-person shop, I don't currently pay for the monthly software plan but I still have more than 25 clients. It would really help if the client limit could be increased because I don't need the other paid features right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

BD
Beverly DeRuby

Consumer Services, 1-10 employees

Less than 6 months

4.0

“Nice app with useful booking system”

Pros

Booking with it has been nice overall although I do have to confirm appointments myself.

Cons

It costs more than I expected and I also have to manually create each contact with their details instead of being able to pull them from the contacts already saved on my phone.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

TB
Trisha Bray

Consumer Services, 1-10 employees

Less than 6 months

3.0

“Affordable solution”

Pros

Running it has been affordable and simple to manage. What works best for me is having everything the salon needs collected in one place. I can maintain an up-to-date list of client profiles, appointments and service pricing without bouncing between different tools. It helps me stay organized by showing who is booked and what the day at the salon is going to look like. I'm also able to monitor product inventory, see what I still have in stock, notice what's getting low and keep track of what needs to be reordered.

Cons

Overall it does the job well but it starts to feel a little glitchy when there are multiple clients and stylists involved. It seems better suited to a single stylist with a lighter client load. It would also be a big improvement if clients had the option to book their own appointments.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5