MyCuts Reviews
Total 15 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars20%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Consumer Services, 1-10 employees
Less than 6 months
“Appointment scheduling made simple”
Pros
Getting started with it was very simple and it really helped organize the way we handle appointment scheduling.
Cons
The setup instructions could have been clearer. I ended up reaching out to customer support to get clarification on reminder emails and the text messaging setup.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Consumer Services, 1-10 employees
Less than a year
“Stores client records”
Pros
The platform is very user-friendly and I really appreciate that it keeps a record of all my clients.
Cons
There isn't anything major to complain about. I don't use the online features so I do wish there were a lower-priced package option for those of us who need less each month.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Consumer Services, 1-10 employees
Less than a year
“Helpful appointment reminders”
Pros
The appointment reminders are really helpful and booking recurring appointments is quick and convenient.
Cons
Every now and then, certain emails or reminders don't get sent. The good thing is it's simple to see which ones failed and a lot of the time it comes down to the client's server.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Apparel & Fashion, 1-10 employees
Less than a year
“Appointment scheduling works beautifully”
Pros
Scheduling appointments for our clients is very simple which makes the whole booking process much more convenient.
Cons
It becomes a bit limiting when we want to have a receptionist log in.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cosmetics, 1-10 employees
Less than a year
“Everything in one place”
Pros
Having everything together in one place helps me stay much more organized.
Cons
I can't use it on my Apple Watch. I'd really like to just glance down and quickly see who's coming in next and what time their appointment is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, 1-10 employees
Less than a year
“Superb reminder and confirmation features”
Pros
Using this has been really simple. The reminder and confirmation features for clients are fantastic and since I started with it, I haven't had a single missed appointment. My clients really appreciate that function too.
Cons
It would be even better if there were a way to block book appointments like scheduling a full week at once or setting bookings for a certain number of days.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than a year
“Fewer no-shows”
Pros
It's been really convenient to use and I'm seeing a lot fewer no-shows now.
Cons
It feels pricey for what I actually need and I wish there were an option to pay only for the reminder feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 1-10 employees
Free Trial
“Free and uncomplicated”
Pros
Really good software that stays simple without feeling overly complicated and the fact that it's free makes it even better.
Cons
I don't have any negatives to mention. It's free and very simple to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Consumer Services, 1-10 employees
Less than a year
“Simple to manage”
Pros
The appointment reminders and confirmations are fantastic and the app is really simple to use.
Cons
Honestly, I haven't come across anything I dislike about this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than 6 months
“Organized scheduling that works”
Pros
I find it easy to operate and it helps me keep both my personal and professional appointments neatly organized.
Cons
It took me quite a while to locate the delete button but customer support was able to help me out.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Consumer Services, 1-10 employees
Less than a year
“Color-coded scheduling”
Pros
Having each service organized with its own color and time block makes the schedule much easier to read. It's really helpful to switch between a full month view and a week view depending on what I need to check.
Cons
I'd really like a way to pull up a client's history directly, including the services they had before and what they paid, without needing to go back through the calendar.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Handy auto-booking feature”
Pros
Having appointments set automatically on a regular schedule is something I really enjoy.
Cons
The only frustrating part is when the app goes offline while I'm on the road.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Philanthropy, 1-10 employees
Less than a year
“Love the inventory feature”
Pros
Very easy to handle and the inventory feature is something I really love. It's also convenient to use on the go from whatever device I have with me.
Cons
Since I run a one-person shop, I don't currently pay for the monthly software plan but I still have more than 25 clients. It would really help if the client limit could be increased because I don't need the other paid features right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Consumer Services, 1-10 employees
Less than 6 months
“Nice app with useful booking system”
Pros
Booking with it has been nice overall although I do have to confirm appointments myself.
Cons
It costs more than I expected and I also have to manually create each contact with their details instead of being able to pull them from the contacts already saved on my phone.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Consumer Services, 1-10 employees
Less than 6 months
“Affordable solution”
Pros
Running it has been affordable and simple to manage. What works best for me is having everything the salon needs collected in one place. I can maintain an up-to-date list of client profiles, appointments and service pricing without bouncing between different tools. It helps me stay organized by showing who is booked and what the day at the salon is going to look like. I'm also able to monitor product inventory, see what I still have in stock, notice what's getting low and keep track of what needs to be reordered.
Cons
Overall it does the job well but it starts to feel a little glitchy when there are multiple clients and stylists involved. It seems better suited to a single stylist with a lighter client load. It would also be a big improvement if clients had the option to book their own appointments.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5