Replyco Reviews

Pros

Being able to handle support tickets from all the marketplaces we sell on in one place is really useful and the time-tracking and order-linking features make the whole process much more organized.

Cons

it still doesn't integrate with every marketplace.

Pros

Getting started with it was very simple and the support team has been amazing. They are always willing to help and have been incredibly patient with the many questions I've had.

Cons

The notification system can be frustrating at times and there have been plenty of occasions where notifications were missed which has caused problems for us.

Pros

From the start, the whole team was approachable, knowledgeable and incredibly supportive, helping us get everything up and running much faster than I expected. The integrations are clearly documented, the responses I receive are quick and accurate and they've really gone the extra mile to make sure the system works exactly the way we need it to.

Cons

A few integrations we'd really love to use are taking longer than expected to become available.