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VR
Verified Reviewer
Information Technology and Services, 1-10 employees
More than a year
4.0
“SupportBee does what it promises”
Pros
It is a software that served us really well and meets our expectations. We have been happy users for years now and it still works exactly as promised and gets the job done.
Cons
Some of the bigger SAAS solutions offer more integrations and options. For example, for now with SupportBee it is not possible to integrate Facebook Messenger or WhatsApp into the support desk yet.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8