Last Updated Jan 28, 2025
Overview
Overall Rating
Based on 21 users reviews
4.2
Rating Distribution
Positive
81%
Neutral
19%
Negative
0%
Pros And Cons of SupportBee
Pros
Track customer problems easily
Simple and flexible support solution
Multiple knowledge bases are easy to set up
Decent ticket system for agents
Cons
Details are not available for reporting tools
Navigation needs improvement, according to some software users
Junk mail not filtered properly
Frequently Asked Questions
SupportBee offers email, knowledge base, and FAQs/forums support.
Typical users of SupportBee include customer support teams, small to medium-sized businesses, and organizations managing multiple brands across various industries, such as healthcare, e-commerce retail, education, etc.
The SupportBee price is offered through two plans: the Startup plan for $15/month and the Enterprise plan for $20/month, both with a 14-day free trial.
SupportBee supports only the English language.
SupportBee seamlessly integrates with over 15 different apps, such as Pipedrive, Slack, GitHub Issues, BigCommerce, ClickUp, Asana, and Trello.
No, SupportBee does not provide a mobile app.