Total 13 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

0%

3

Stars

15%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mary

Consumer Services, 1-10 employees

More than a year

3.0
November 2024

I tried them all... it's just okay.

Pros

We appreciated the option to buy text credits in smaller amounts, which made it more manageable for us.

Cons

The text messages felt too automated and impersonal, which is why we switched to Text Request.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

F

faith

Farming, 500+ employees

More than a year

5.0
September 2023

Incredibly fast tool

Pros

I was pleasantly surprised to find that this software works well in my industry. There were rumors that it was only for healthcare businesses but Text-Em-All has worked perfectly for us. The easy to use dashboard, real time notifications and quick responses have made everything smoother and more enjoyable. I recommend trying it because its implementation is seamless.

Cons

Everything about it is great. Their terms and conditions are easy to understand and we have not encountered any challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cindy

Restaurants, 11-50 employees

Free Trial

3.0
August 2021

Here's why we chose Text-Em-All

Pros

It allows me to stay connected with employees no matter what.

Cons

The only issue is the cost of the products but other than that, everything worked great.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

3

Functionality

6

T

Tenille

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
January 2021

Text-Em-All is a solid platform

Pros

Text-Em-All is an excellent platform with fantastic functionality. It has helped me streamline communication with my employees, effectively replacing one or two staff members.

Cons

There were a few minor setup issues and it took 24 hours for a response. However, my issue was resolved quickly after that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

L

Lewis

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
August 2020

Ideal for quick communication

Pros

Everyone reads their textsand Text-Em-All ensures that when I need to communicate with my church, the message gets through. I absolutely love it.

Cons

There might be some shortcomings but I haven't come across them so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Christi

Automotive, 101-500 employees

Less than 6 months

5.0
August 2020

Super easy to use

Pros

I appreciate the reporting feature that shows me who received the message and who didn't. This makes it easy to follow up with those who missed it.

Cons

When typing a message to one person, there's a delay with each letter I type, which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jonathan

Higher Education, 500+ employees

Less than 6 months

5.0
June 2020

An excellent tool for correspondence

Pros

I love how Call-Em-All makes regular and occasional communications so much easier specially during the pandemic. It's userfriendly and convenient, even for those who aren't comfortable with tech.

Cons

I did not have many issues with the software but my experience with it is still limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bob

Public Policy, 500+ employees

Less than 6 months

5.0
June 2020

Use it if you need the features, you'll love it!

Pros

Call-Em-All is an extremely convenient tool for staying in touch with our group members, no matter the group's size. It's so easy to use and allows us to set up calls and texts in advance, it makes regular communications during uncertain times much easier.

Cons

Haven't found any problems with this product yet. The format is simple and serves its purpose well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rose

Retail, 1-10 employees

More than a year

5.0
May 2020

Call em all Saves so much time

Pros

In today's fast paced world, Call-Em-All is a breath of fresh air. It's surprisingly easy to use, easier than shopping on Amazon! The process is guided and it only takes seconds to use. The cost is minimal but the value it provides is immense.

Cons

Did not encounter any problems with this product. I appreciate the option to either add numbers individually or download a group.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lauren

Aviation & Aerospace, 51-100 employees

Less than a year

5.0
April 2020

Its been good

Pros

It's incredibly fast and simple to use, it does my work in a very convenient way!

Cons

I have nothing negative to say. Every time I used it, it's been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stefan

Automotive, 101-500 employees

Less than 6 months

5.0
April 2020

Perfect for staying in touch with employees

Pros

This software is easy to use and perfect for keeping in contact with my furloughed employees.

Cons

Messages must be under 30 seconds per credit, which can be limiting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mitzie

Hospital & Health Care, 500+ employees

More than a year

5.0
April 2020

Best value for your investment!

Pros

It is so simple to use and saves me a lot of time. Our employees now call us instead of us calling them.

Cons

Cannot mention any cons. The format is simple and I wouldn't change a thing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tony

Packaging and Containers, 51-100 employees

Less than a year

5.0
April 2020

Great functionality from this tool

Pros

It's easy to use, with just enough options to be effective without being confusing.

Cons

I wish I could send a single message and have it delivered to different groups at different times based on their shifts.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8