The Jewel Software Reviews

Pros

All activity gets recorded which is really useful and we can keep track of it all without missing anything.

Cons

There are still a few glitches and it would be better if correcting mistakes was easier.

Pros

Built into the platform is everything you need and it is very simple to use.

Cons

It's impressive and covers just about every business need in one place.

Pros

Pricing tools and supplier management are very easy to use.

Cons

One limitation is that some attributes, like diamond clarity or production service, couldn't be edited or changed.

Pros

It's easy to use and lets me store a lot of data.

Cons

It felt a little complicated at the beginning but after some training it became very simple to use.

Pros

There's real peace of mind using this software because it feels like nothing slips through unnoticed. It's simple to use and makes day-to-day business operations much easier to manage.

Cons

No issues at all. They also keep everything consistently up to date.

Pros

I'm not very tech-savvy and using it felt just as easy as working with Windows.

Cons

There's not much to complain about and the developers have been really helpful.

Pros

One thing I really appreciate about this software is how complete it is, it covers everything from gold and stones to online selling and FAT Development keeps improving it with regular updates and additions. On top of that the customer service has been excellent.

Cons

I don't really have any complaints because anytime there's something I don't prefer, I reach out to the developer and they fix it or customize it for me.

Pros

The program is very user-friendly and updating stock is simple and quick.

Cons

Haven't explored all of its features yet so I don't really have an opinion on any downsides at the moment.

Pros

Right from the start the system has been very user-friendly and simple to work with. It covers every part of my day-to-day tasks, including sales, purchasing, maintenance and special orders so everything I need is in one place. The support team is always ready to help and available 24/7 which makes a big difference. On top of that the provider keeps updating the software regularly to improve performance.

Cons

Up to now there hasn't been anything major to complain about and whenever small issues come up the support team is there and available to handle them quickly.

Pros

Platform is very user-friendly, flexible and backed by quick support. It brings together all the features someone would usually need across several different software tools.

Cons

I have no complaints. The interface is supported by an excellent team that's ready to resolve any issue you might run into, if you ever run into one at all.

Pros

Software connects really well with our business's online RapNet system which makes everything more aligned and convenient to manage.

Cons

One thing that still needs improvement is the supplier status update especially so a company can be listed as both a client and a supplier on the same sheet.

Pros

Right from the start the platform has been very user-friendly, with an interface that feels clean and simple. It suits my business needs really well and I also appreciate how customizable it is especially when new features are needed over time.

Cons

My experience has been very positive and I honestly haven't run into anything worth pointing out as a downside.

Pros

Organizing work has become much simpler with this software. It's user-friendly while still feeling very professional. The after-sales support is excellent and incredibly fast. I also appreciate how flexible the software is since almost anything can be adjusted or customized to fit the way your business operates. Every request I've submitted has been accepted and handled right away. The product is constantly being updated as well, with new and improved features added on a regular basis and most of them come at no extra cost. I could honestly list many more advantages but these are the main ones.

Cons

Nothing comes to mind at the moment. The software covers everything I need and even more.

Pros

Their integration between the software and Shopify turned out to be exactly the missing piece we needed.

Cons

The interface color choices could be better.

Pros

Keeping tabs on my inventory is really easy and I can always see exactly how much stock I have on hand.

Cons

No negative points so far. It has everything I need and covers all the features I was looking for.

Pros

From day one, this app has been incredibly versatile. The interface is simple to navigate, it offers a huge amount of customization and it covers everything needed to properly manage and track an itry business.

Cons

There's nothing to complain about. Even the support team goes above and beyond to make sure the whole experience is a positive one.

Pros

Using it has been very easy and the service has been excellent. It's also a customized program which makes it fit our needs really well.

Cons

One area that could still be improved is the introduction of RFID tags. They have already started implementing this but it hasn't been tested yet since the process is still ongoing.

Pros

Interface is very user-friendly and everything feels clear and straight to the point.

Cons

There's really nothing to point out as a downside since it was simple to get started and easy to use.

Pros

I think it is very user-friendly and it has continued to evolve as my needs have changed.

Cons

I did run into a few connection issues while using the multi-branch service but nearly all of them were eventually resolved.

Pros

After using this software for the past 7 years I can say I'm more than satisfied. The interface is very user-friendly, it keeps my clients' and suppliers' accounts well organized and most importantly, it has boosted my productivity by more than 30%.

Cons

Throughout the 7 years I've been using this software, it has never let me down.