TocToc Reviews

Pros

For several years, our team has used it successfully with clients in the automotive industry. Based on our experience, we consider it one of the best Italian chat solutions currently available.

Cons

It still lacks integrations with messaging tools such as WhatsApp, Messenger and Google My Business.

Pros

Chatbot efficiency is one of the things I like most about it. We can customize it extensively while developing the site and users also have a direct way to contact the company whenever they need support.

Cons

Can't think of any feature that needs improvement because it already feels like a complete chat solution.

Pros

Getting the software running was easy for us and it works really well for websites that need to offer user support. I also like that we can collect user information and create detailed reports.

Cons

The product is easy to use and the workspace panel is quite simple.

Pros

A high level of customization and reliability makes this software especially useful for us. The support has been good as well and I really like having video calling as an added feature since it isn't something I often see in similar tools.

Cons

I was not able to get the chat icon customized even though customer support had assured me it would be possible.

Pros

Our company has relied on this software for several years and the service has remained consistently high quality. The support team is knowledgeable, responsive and efficient which is why I would definitely recommend it.

Cons

Nothing specific comes to mind the service has been flawless.

Pros

Video chat has worked really well for me and the excellent interface makes the platform very easy to use.

Cons

Overall experience has been more than positive.

Pros

From designing and delivering the project through post-sales support, we've had an excellent experience implementing identification and electronic signature solutions. We integrated the platform into several digitalization projects using simple, advanced and qualified electronic signatures, with help from their certified staff. Its competitive pricing and ability to scale also deserve high marks from our team.

Cons

Considering how complex the projects were, I really don't have any drawbacks to point out.

Pros

I first came across the platform while studying Communication Sciences and I immediately found it easy to use, fast and up to date.

Cons

You do need some knowledge of engagement to use it well but naturally the people choosing and installing it should already have at least the basics.

Pros

For both small businesses and large enterprises, this is a strong solution backed by a capable team focused on digital transformation. We can use it as a complete platform or choose individual modules based on our needs. It covers digital and hybrid customer engagement, both online and offline, along with identification, digital signatures and document retention. The platform is also designed to meet compliance needs and comes with the required certifications.

Cons

Haven't found any real issues. The only thing that came up was a few additional needs we hadn't anticipated and the it team handled them quickly at no extra cost.

Pros

The service is genuinely very good overall, it's easy to use, simple to set up and priced more than competitively. On top of that the customer support team is always ready to respond and provide feedback for any kind of need.

Cons

There are definitely a few gaps especially when it comes to visual customization and the default preset texts.