Travtus Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Real Estate, 101-500 employees
“Useful alerts”
Pros
Instead of trying to keep every follow-up in my head, I now get tasks automatically with the right context already included. If something changes at one of my communities, I'm alerted right away and the work is already assigned, rather than me realizing it at the end of the week. I can also see the full picture across all twelve sites before I even get out of the car which means site visits start with actual conversations instead of spending the first hour getting caught up.
Cons
The mobile version does the job but it still feels behind the desktop experience and because I spend most of my week on the road, that difference stands out a lot. I'd also really like a way to set up my own basic triggers instead of needing to go through the admin team every time I spot something that should be monitored.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Real Estate, 101-500 employees
“Real-time answers that actually help”
Pros
Instead of a question turning into another request that just sits in someone's queue, this gives a clear answer right in the same conversation. A regional can ask what happened at a community last month and get a direct response along with the supporting data attached. Since it works with the systems already in place, the answers reflect what is actually in those systems instead of relying on a spreadsheet someone rebuilt manually. The interface is conversational and simple to use and the team has been helpful the whole way through. They have felt more like partners than just support. At this point, it feels like the smartest AI solution in the industry.
Cons
It is still a young platform and that comes through in a few areas. A couple of reporting views could use more polish and there were some rough edges during the first month. Both issues were addressed quickly which matters more to me than having a perfectly finished product on day one but it is fair to go in expecting a little of that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8