Sabina V.
Not Specified, N/A employees
“great automation AI tool”
Pros
After spending quite a bit of time with its automation and AI-powered features, we've come away genuinely impressed. Integrating Usedesk with the tools we already use was also very easy which helped it become an important part of our overall support setup. If you're thinking about trying customer support software, this is definitely a great place to begin.
Cons
As for downsides, maybe the price could be a consideration but honestly, we haven't run into any real issues so far. Hopefully it continues that way.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9