UserEcho

UserEcho Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SK

Shaun K.

Not Specified, N/A employees

5.0
March 2024

Responsive team

Pros

Across several businesses, I've relied on this system to handle support tickets, FAQs and live chat and it has worked really well. The developers are incredibly responsive whenever customer service requests come up and they've even made several custom adjustments for us which has been absolutely amazing. They keep improving the product over time and clearly listen to what the community is asking for. On top of that, the pricing feels like a real bargain. I'm genuinely happy to leave this review and would gladly recommend it to others.

Cons

The design and overall aesthetics could still use a bit more polish.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10