Shaun K.
Not Specified, N/A employees
“Responsive team”
Pros
Across several businesses, I've relied on this system to handle support tickets, FAQs and live chat and it has worked really well. The developers are incredibly responsive whenever customer service requests come up and they've even made several custom adjustments for us which has been absolutely amazing. They keep improving the product over time and clearly listen to what the community is asking for. On top of that, the pricing feels like a real bargain. I'm genuinely happy to leave this review and would gladly recommend it to others.
Cons
The design and overall aesthetics could still use a bit more polish.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10