WikiPro

WikiPro Reviews

Total 15 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

20%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MG
Mike G.

Not Specified, N/A employees

3.0

“Versatile but slows on big files”

Pros

Interface feels approachable and the software is flexible enough to handle a variety of needs. It's easy to set up and navigate even for people who aren't very technical.

Cons

Performance can get sluggish when working with larger files and the community support is more limited compared to similar products.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

3

CM
Carly M.

Not Specified, N/A employees

5.0

“amazing alternative for video calls”

Pros

Right from the start, it was easy to use and the connection quality during video calls was really good.

Cons

I honestly didn't have any issues with it and it turned out to be a great alternative to Teams.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

LG
Lisbeth G.

Not Specified, N/A employees

4.0

“Practical calling and payment tools”

Pros

What has impressed me most is how much time this tool saves. It has really useful advantages, like being able to chat with customers easily from the company's landline number, send payment links quickly and send reminders without hassle. The price is affordable and the features are excellent.

Cons

So far, I haven't found any drawbacks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

GK
Gurvinder K.

Not Specified, N/A employees

5.0

“amazing client communication”

Pros

I really like that interface felt very user-friendly and easy to use. It's an excellent app for contacting clients, sending files and handling other business communication as well. For my business, it has been one of the best tools to work with. It also helps with tax-related tasks which is a big plus. On top of that, this powerful tool comes with many features and it helps me find my customers much faster in my day-to-day work.

Cons

In my opinion, this is the best business tool available on the market. I honestly haven't run into any issues with it so far and I would definitely recommend it to others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SF
Santiago F.

Not Specified, N/A employees

5.0

“Office texting saves time”

Pros

What impressed me right away was being able to turn my office number into a texting line. It has saved me both time and money when collecting e-signatures and I no longer have to wait weeks to get those important signatures back so I can process policies.

Cons

Honestly, I have no complaints about it. It's easy to use and I really like being able to text clients from our main office number.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NF
Nicole F.

Not Specified, N/A employees

5.0

“Professional employee info hub”

Pros

Platform comes across as polished and professional and it is generally easy to keep updated. It has been a really great way to share information with our employees.

Cons

Certain sections are not as simple to update as I would prefer. There are times when I give up on adding content because I cannot work out how to do it although that is probably more user error on my part than anything else.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD
Daniel D.

Not Specified, N/A employees

5.0

“flawless main texting”

Pros

More of our clients keep choosing text messages as their preferred way to communicate so being able to use our main business number for texting has made our work a lot easier.

Cons

At this point, we really have not come across any drawbacks yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

WV
Wanda V.

Not Specified, N/A employees

5.0

“Simple client outreach”

Pros

Exactly what I needed. It's user-friendly, fast and an excellent way to reach clients, share files and collect signatures.

Cons

This was exactly what I had been searching for. In the beginning, it could use some tutorial videos but aside from that, it's easy to navigate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SS
Savannah S.

Not Specified, N/A employees

4.0

“Customers prefer familiar lines”

Pros

What has worked especially well for us is how easy it is to use and our customers really like it too. I also appreciate that it uses the same number as our office line instead of some random-looking number. The automation is a nice plus and when needed, we can still text customers back and forth personally.

Cons

I do wish the document sending and receiving were encrypted although that is not a deal-breaker for us.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

JS
jack S.

Not Specified, N/A employees

4.0

“Remote tax filing made easy”

Pros

Being able to get my taxes done without having to drive over to see my CPA is a big plus.

Cons

Interface could look better but aside from that, it works pretty well.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

RZ
Ruilu Z.

Not Specified, N/A employees

5.0

“easy communication”

Pros

Communicating with it feels simple and very convenient.

Cons

Everything seems useful to me so I really don't have any complaints or least-liked features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SW
Susan W.

Not Specified, N/A employees

5.0

“Smooth accounting duties”

Pros

Handling my accounting has been much easier with this software and the overall experience is very easy to use.

Cons

Haven't run into any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JL
jiangmin L.

Not Specified, N/A employees

5.0

“responsive assistance on demand”

Pros

Whenever I have questions, it's very convenient to get in touch with them.

Cons

They should share more information on Discovery.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NS
Nicole S.

Not Specified, N/A employees

5.0

“All essential functions included”

Pros

Right from the start the app felt easy to use and includes all the features I need.

Cons

Only issue is that I sometimes miss notifications. They appear inside the app but they do not always show up on the icon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZC
zishun C.

Not Specified, N/A employees

5.0

“Simple landline messaging”

Pros

Sending messages through the platform has been very easy and I especially love the text-to-landline feature. Another big plus is that there's no need to install an app to start using it.

Cons

My only real wish is to see more built-in texting features added in the future.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8